Dewan Singh, Mba Email & Phone Number

Pinellas County, Florida, United States

Responsible for the overall service experience of our clients which is maintained at the highest levels. In addition, the role is responsible to continuously develop, maintain, and grow the service business by planning, strategizing, and creating future opportunities with the entire line of company products.led a team of nine managers and 192 service technicians across six states, ensuring excellent customer service and minimal service interruptions.

Pinellas County, Florida, United States

The role primary objective was to ensure equipment uptime and customer satisfaction. Supported 24 second level engineers in 17 states. The role included spearheading cost-saving initiatives and addressing parts and reliability performance gaps. Generated $2M in savings over two years through parts and reliability opportunity initiatives.

Pinellas County, Florida, United States

Responsible for customer satisfaction levels are met or exceeded throughout the operation. Also, responsible for expense control, training and developing the technicians within the operation. The service team included 28 technicians that service the Tampa area.