Dedi Dermawan Putra Email and Phone Number
Dedi Dermawan Putra personal email
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To further my professional career, expand leadership responsibilities, improve organizational ability, seek to diversify my skills in another area of expertise and as part of a larger organization. An aspiring team worker, hard working and dedicated professional who wants to meet the challenges posed in the industry
Pt. Xl Axiata Tbk
View- Website:
- xlsmart.co.id
- Employees:
- 2958
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Solution Sme - It Digital And AutomationPt. Xl Axiata TbkJakarta, Indonesia
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Solution Sme - It Digital And AutomationPt. Xl Axiata Tbk Jul 2021 - PresentJakarta Metropolitan AreaSupporting Hyper-Automation initiative business & governance execution to improve Digital Maturity value, trough Data Driven Decision Organization transformation, in delivering the Continues Innovation focused on Customer Experience, by employing robust Enterprise Application and API integration with AI Factory Concept to deliver AI/ML solution which incorporate AI Governance, AI Ethics Principle and XAI foundation. -
Vendor Management - Non NetworkPt. Xl Axiata Tbk Nov 2017 - Jul 2021Greater Jakarta Area, Indonesia-. Oversee XL partnership with manage service partners, strategic vendors and other 3rd parties-. Responsible for Vendor Performance Report related with SLA/KPI which translated into commercial calculation such as Penalty or Bonuses for Vendor-. Responsible for setting up Commercial term, Performance parameter (SLA/KPI) & Governance process upon entering agreement with vendor-. Oversee, coordinate and act as escalation point from operational level for contract dispute resolution-. Liaise and bridge XL Board members with manage service partners. -. Oversee previously defined governance processes-. Oversee and documenting contract amendment processes-. Coordinate and collaborate with relevant team (eg. legal dept., vendor management dept. etc), in accordance with contract amendment processes -. Project management for manage service arrangement.
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Service Operation Management - Partnership ManagementPt. Xl Axiata Tbk Jan 2014 - Nov 2017Greater Jakarta Area, Indonesia-. Oversee XL partnership with manage service partners, strategic vendors and other 3rd parties-. Oversee, coordinate and act as escalation point from operational level for contract dispute resolution-. Liaise and bridge XL Board members with manage service partners. -. Oversee previously defined governance processes-. Oversee and documenting contract amendment processes-. Coordinate and collaborate with relevant team (eg. legal dept., vendor management dept. etc), in accordance with contract amendment processes -. Project management for manage service arrangement.
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It Partner Services - It Contract & Sla ManagementPt. Xl Axiata Tbk Feb 2012 - Jan 2014Greater Jakarta Area, IndonesiaDedi has been appointed for this new position on February 2012 and as appointed supervisor his jobs are :-. To assist IT Supplier Management Manager on : -. IT Vendor/Partner Vendor relationship and partnership -. IT Vendor/Partner Contract management -. IT Vendor/Partner SLA management -. IT Vendor/Partner Performance management-. To supervise and lead strategic aspect of XL IT Seat Management Team -. To develop new business process flow for IT Supplier Management and Seat Management-. To enhance current business process flow.
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It Service Management - It Security Policy AnalystPt. Xl Axiata Tbk Aug 2011 - Feb 2012Jakarta
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It Service Management - It Security And Governance (Coordinator)Pt. Xl Axiata Tbk May 2011 - Sep 2011As a coordinator in IT Security and Governance my SoW are :-. To control and assured that all IT Security implementation has comply with company IT Security policy.-. To develop IT Security control framework and business flow.-. To follow up and liaise between auditors with internal parties.-. To follow up remediation plan to related team(s) regarding any findings arise due to security vulnerabilities scan test.-. To create an End-To-End IT Governance report from all IT related Department.-. To liaise IT Governance plan with respective manage services vendor(s)-. To setup and manage Management forums and discussion.-. To identify any risk, issue, escalation and exception arise from governance activity with respective manage services vendor(s).-. To present IT Maturity level base on IT Governance report.
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It Service Support And Delivery - Incident, Change And Release ManagementPt. Xl Axiata Tbk Apr 2011 - Jun 2011
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It Bss System EngineeringPt. Xl Axiata Tbk Nov 2009 - Apr 2011
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It Service DeskPt. Cargill Indonesia May 2008 - Jul 2009
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It Helpdesk AnalystSchlumberger Aug 2007 - Apr 2008 -
It SupportPt. Benua Hamparan Luas (Debenhams) Apr 2006 - Aug 2007
Dedi Dermawan Putra Skills
Dedi Dermawan Putra Education Details
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Magister Teknologi Informasi -
Sistem Informasi
Frequently Asked Questions about Dedi Dermawan Putra
What company does Dedi Dermawan Putra work for?
Dedi Dermawan Putra works for Pt. Xl Axiata Tbk
What is Dedi Dermawan Putra's role at the current company?
Dedi Dermawan Putra's current role is Solution SME - IT Digital and Automation.
What is Dedi Dermawan Putra's email address?
Dedi Dermawan Putra's email address is ba****@****ail.com
What schools did Dedi Dermawan Putra attend?
Dedi Dermawan Putra attended University Of Indonesia, Universitas Gunadarma.
What skills is Dedi Dermawan Putra known for?
Dedi Dermawan Putra has skills like It Service Management, It Operations, Itil, Telecommunications, Business Process, Information Technology, Information Security, Security, Governance, Project Management, Windows Server, Troubleshooting.
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