With almost 20 years of IT experience, I have acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various desktop/server operations, hardware, and software. Network Engineer, Server Administrator, Desktop Administrator, and Security Specialist are a few of the hats I have worn. I possess a unique talent for delivering highly complex technical information into terms and concepts that the end users can readily grasp. Furthermore, I am multitask oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT field. Active secret government security clearance.