Dewayne Ross

Dewayne Ross Email and Phone Number

Senior Customer Support @ DXC Technology
virginia, united states
Dewayne Ross's Location
Washington DC-Baltimore Area, United States
Dewayne Ross's Contact Details

Dewayne Ross work email

Dewayne Ross personal email

n/a
About Dewayne Ross

Dear Sir or Madam: This letter is to introduce myself and to let you know of my interest in becoming a part of your company. The enclosed resume will furnish you with information concerning my overall employment background, training, education and skills. My work abilities are backed up with experiences and knowledge. I assure you that I can successfully fulfill any obligations requiring of any responsibility upon your company.In each of my previous job experiences, I have performed my assignments with a high degree of skill and professionalism. My current objective is to obtain a position that will fully utilize my skills and offer an opportunity for continued professional growth.I look forward to hearing from you in the near future and hopefully to schedule an interview in which I hope to learn more about your company. It’s goals and plans and how I may be able to contribute to its continued success and growth.Thank you for your time!

Dewayne Ross's Current Company Details
DXC Technology

Dxc Technology

View
Senior Customer Support
virginia, united states
Website:
dxc.technology
Employees:
83579
Dewayne Ross Work Experience Details
  • Dxc Technology
    Senior Customer Support
    Dxc Technology Apr 2023 - Present
    • Answers telephones and responds to basic customer questions and/or forwards calls to appropriate personnel.• Records call on account of the history record with results of the inquiry. • Processes customer requests by sending faxes, returning telephone messages, and sending mail documents.• Process calls manner that ensures service level agreements (SLAs) are met or exceeded.• Processes and distributes incoming and outgoing mail for multiple clients in accordance with established services.• Performs data entry and matches documents to appropriate accounts.• Interfaces with team members, management, and customers in reference to customer service issues.• Reviews client reports on a weekly basis to ensure data integrity; prepares and submits reports.
  • Bj'S Wholesale Club
    Manager
    Bj'S Wholesale Club Oct 2021 - Apr 2023
    • Provides customer service.• Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.• Provides support for implementation, troubleshooting, and maintenance of agency.• Prepare and process shipments.• Forklift’s driver.• Maintains security and permissions, controlling access to equipment.
  • Codice
    Tier 3 Customer Service Rep
    Codice Jan 2021 - Oct 2021
    Washington, District Of Columbia, United States
  • Laz Boy
    Assistant Manager
    Laz Boy Aug 2013 - Mar 2020
    • Provides support for implementation, troubleshooting, and maintenance of agency equipment• Provides troubleshooting application and network issues and provided support for application service• Test and Fix faulty equipment• Assist with phone system user setup, configuration, and management• Assist in establishing standards for information systems procedures.• Train users on new equipment• Maintain security and permissions, controlling access to equipment• Maintain and organized workroom and storage room• Documents detailed incident & problem analysis for major system disruptions• Provides Customer Service
  • Roevin, A Division Of Adecco Employment Services Limited.
    Warehouse Associate
    Roevin, A Division Of Adecco Employment Services Limited. Feb 2008 - Jul 2013
    Upper Marlboro, Md
    • Prepared and process shipments• Pulled and packaged merchandise• Provided Customer Service• Staged and stocked equipment • Provided technical support to users on-site, and by phone daily.• Ran diagnostic tools to evaluate, monitor and deliver suggestions to improve environments• Conducted planning, design, development and implementation phases for custom workflows• Worked on weekly reports and demos on the latest 3rd party tools• Assisted in establishing standards for information systems procedures
  • Star Light Family Daycare Center
    Daycare Assistant
    Star Light Family Daycare Center Jul 2006 - Jan 2008
    Suitland, Md
    • Assisted with transportation Before and After Care• Assisted with planning and organizing• Assisted in the supervision of the children• Assisted with Educational Programs• Provided Customer Services• Conducted activities for After School Program
  • Reliant Protective Services Llc
    Security Guard
    Reliant Protective Services Llc May 2003 - Jun 2006
    Columbia, Md
    • Opened and Closed Stores• Managed in and Out Traffic • Answered Front Desk Calls• Provided Customer Services
  • Washington Gas
    Customer Service Representative
    Washington Gas Aug 2000 - Apr 2003
    Washington, Dc
    • Provided Administrative Support for Staff• Assess and interpret customer needs and requirements and Provided Customer Services • Provided Customer Service • Answered Office phone calls• Relayed clients concern to appropriate senior staff• Maintained an inventory of office supplies • Deliver messages and run errands• Prepared meeting agendas, recording and transcribe minutes• Directed customer to the right services

Dewayne Ross Skills

Networking Microsoft Office Forklift Operation Stocking Customer Service

Dewayne Ross Education Details

Frequently Asked Questions about Dewayne Ross

What company does Dewayne Ross work for?

Dewayne Ross works for Dxc Technology

What is Dewayne Ross's role at the current company?

Dewayne Ross's current role is Senior Customer Support.

What is Dewayne Ross's email address?

Dewayne Ross's email address is ro****@****gas.com

What schools did Dewayne Ross attend?

Dewayne Ross attended University Of Phoenix, Potomac High School.

What skills is Dewayne Ross known for?

Dewayne Ross has skills like Networking, Microsoft Office, Forklift Operation, Stocking, Customer Service.

Who are Dewayne Ross's colleagues?

Dewayne Ross's colleagues are Soukhya Shroff, Daira Paola Salazar Rendón, Jürgen Umbauer, Chandra Bhushan Srivastava, Enery Franklin Dy, Arnab Majumder, Tamilvanan S.

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