Dewayne White Email & Phone Number

US

• Demonstrate expertise in translating business requirements into effectiveServiceNow workflows, ensuring streamlined processes and improved operational efficiency.* Proven track record of successful* ServiceNow.
• Supports the development of cross functional or large-scale automated information systems to include enterprise architectures
• Designs system architectures to include the software, hardware, and communications to support the total requirements and provides for present and future cross functional requirements and interfaces
• Provides comprehensive definition of all aspects of system development from analysis of mission needs to verification of system performance
• Analyzes root causes and resolves issues
• Skilled in computer programming, computer networks, computer security systems and protocols, particularly for DoD and the IC

Waltham, Massachusetts, US

• Deliver high-quality consulting services to install, configure, and integrate softwareproducts from ServiceNow
• Develop custom software solutions as required through scripting and softwaredevelopment
• Prepare technical documentation as specified in customer contracts and as internallyrequired
• Provide value-based assessments and workshops to help the customer maximizebusiness results from ServiceNow software
• Write/create custom business rules, client scripts, script includes, UI policies, ACL’s,data policies, UI scripts
• Troubleshoot basic configuration/script issues

Santa Clara, CA, US

Lead all technical aspects of project delivery and solution delivery including:Application UI and Workflow ConfigurationConfiguration of store based and custom integrations into Security OperationsDevelopment of required client specific reportingDevelopment of requirement integration components (SSO, LDAP, REST, SOAP, etc)Interface with ServiceNow.

Arlington, Virginia, US

· Supporting PM DCGS-A, Tracks HW status, changes, End of Life status · Identifies candidates for changes to HW and systems configuration· Documents all HW configurations · Interacts with vendors/CHS/APMs/PDs/other engineers· Interacts w/Hardware engineer to support all systems under F&T· Performs HW analysis· Briefs leadership on changes/recommendations·.