Dewayne Tolbert Email and Phone Number
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Results-driven District Manager who excels at increasing profitability by repositioning bottom producing stores through building and retaining high-performing teams. Able to keep operations running smoothly and efficiency to meet profit and loss targets. Hardworking and disciplined leader with a mindset of continuous improvement. Adept at analyzing business operations and identifying areas of improvement. Looking to leverage 5+ years of experience to pursue a growth-oriented position.
Murphy Usa
View- Website:
- murphyusa.com
- Employees:
- 2474
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Fuel Pricing AnalystMurphy Usa Jul 2024 - Present
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ManagerEnterprise Jun 2020 - Present -
UnemployedActively Seeking Next Assignment May 2020 - Jun 2020 -
ManagerEnterprise Holdings Aug 2013 - May 2020El Dorado, ArkansasManaged multiple priorities in fast-paced environment of a 50 car branch and 100 car branch.Shared best practices for sales and customer service with other team members to help improve the store's efficiency.Reduced and controlled branch expenses by monitoring and following up on receivables and managing employee hours.Screened applicant resumes and coordinated both phone and in-person interviews.Increased total revenue per car 3.7% 2018 YTD.2017 Combined branch revenue of $1.29 Million.Increased total revenue 2016 YTD by 19% ($30,980.59).Customer Satisfaction score over 90% from August 2015 until June 2017 with a region high of 97% for 3 consecutive months.Reached Elite Club Sales Matrix (top 10%) 5 times in the Region. -
Actively SeekingCurrently Unemployed Apr 2013 - Aug 2013El Dorado, ArkansasExercised dailyTraveledReadStarted an E commerce businessLearned about Investing
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District ManagerMurphy Usa Dec 2009 - Apr 2013El Dorado, ArkansasSupervised the daily operations of 8 to 12 stores with a total of 60 employees.Transformed underperforming teams into productive, profitable teams.Recruited, interviewed and hired talented individuals who would bring dynamic sales expertise to the organization.Conducted ongoing staff development to help employees achieve growth within their job roles.Administered progressive discipline when necessary to ensure employees were able to improve in specified areas or leave the company when necessary, solidifying the effective team atmosphere.Maintained a safe and hazard-free work environment by implementing all OSHA safety standards.Priced merchandise, stocked shelves and took inventory of supplies.Optimized in-store merchandising, brand presentation and inventory availability and focus.Maximized district sales to achieve goals for fuel and merchandise, increasing revenue year-over-year, including 2010 merchandise sales of $2.82 million; 2011 merchandise sales of $3.11 million; and 2012 merchandise sales of $3.2 million.Conducted training sessions to educate employees on best practices and procedures to increase profitability.Coordinated with other district managers to actualize strategies to improve performance and grow circulation volumes and sales.Managed controllable P&L line items, including inventory, cash and payroll.
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Call Center SupervisorMurphy Usa Oct 2008 - Jul 2009El Dorado, ArkansasDeveloped quality employees within the call center to take over leadership positions.Strategically scheduled team members to maintain optimal staffing levels at all times.Maintained call center equipment in good working order to maximize productivity.Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs to ensured superior customer experience.
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Assistant Call Center ManagerMurphy Usa Oct 2007 - Oct 2008El Dorado, ArkansasPrepared monthly reports for upper management staff meetings, and demonstrated an ability to plan and prioritize Company objectives.Established, taught, and modeled exceptional customer service Established real-time call management system that handled increasing call volume without adding employees.Determined root causes of issues and solved diverse problems to improve business operations and management.
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Call Center RepresentativeMurphy Usa Apr 2006 - Oct 2007El Dorado, ArkansasInvestigated and resolved accounting, service and delivery concerns.Liaised with customers, management and sales team to meet customer needs.Determined customer needs by asking relevant questions and listening actively to the responses.
Dewayne Tolbert Skills
Dewayne Tolbert Education Details
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Computer Information Systems
Frequently Asked Questions about Dewayne Tolbert
What company does Dewayne Tolbert work for?
Dewayne Tolbert works for Murphy Usa
What is Dewayne Tolbert's role at the current company?
Dewayne Tolbert's current role is Fuel Pricing Analyst Meyers Brigg - ENTPEnneagram 8 with 7 wing.
What is Dewayne Tolbert's email address?
Dewayne Tolbert's email address is to****@****ngs.com
What is Dewayne Tolbert's direct phone number?
Dewayne Tolbert's direct phone number is (870)-862*****
What schools did Dewayne Tolbert attend?
Dewayne Tolbert attended Southern Arkansas University.
What are some of Dewayne Tolbert's interests?
Dewayne Tolbert has interest in Computers, Traveling, Cars, Physical Fitness, Photography.
What skills is Dewayne Tolbert known for?
Dewayne Tolbert has skills like Retail, Inventory Management, Customer Service, Team Building, Operations Management, Leadership, Customer Satisfaction, Profit, Management, Budgets, Store Management, Forecasting.
Who are Dewayne Tolbert's colleagues?
Dewayne Tolbert's colleagues are Jeff Everling, Trinity King, Brittany Tillman, Bette Lacey, Niko Arrington, Cheryl Siggers, Brandy Wood.
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