Dena West

Dena West Email and Phone Number

US Training Subject Matter Expert @ Xerox
norwalk, connecticut, united states
Dena West's Location
Daytona Beach, Florida, United States, United States
Dena West's Contact Details

Dena West personal email

n/a
About Dena West

Recently published free device training courses on Xerox.com. Twelve years of internal and external customer Office training after 4.5 years as Production Color/Mono Technical Analyst. Solutions course and curriculum development, customer training plan, New Hire, Tier II classes, SME for all Xerox internal and external questions, more...

Dena West's Current Company Details
Xerox

Xerox

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US Training Subject Matter Expert
norwalk, connecticut, united states
Website:
xerox.com
Employees:
49775
Dena West Work Experience Details
  • Xerox
    Us Training Sme Support/Learning Design
    Xerox 2010 - Present
    Usa
    Author, designer and document creation for Training and distance training. Using WebEx and Adobe Connect and other software for Webinars, Brainshark software for recorded custom training. Support of Major accounts, MPS accounts, internal and external customers on all devices ranging from Phaser, Desktop WC's, Office and Light Production models. With a focus on custom, just what you need, just in time documents. Create just in time, just what you need job focus to different audiences from technical guides and more. Launch Xerox Webinar customer Learning. Launch new products to field. Launch new rightshore plan. What do you need done?
  • Xerox
    Us Training Subject Matter Expert
    Xerox 2004 - Present
    Usa
    From Desktop to Light Production! Support to over 150 field trainers and installers of Xerox devices. Managers and internal support for RFP and best practice in training methods for customers environment. Created Just in time, what you need to know, business training Brainshark's for our internal and external customers 24x7 learning.
  • Xerox
    Dmsa Analyst
    Xerox Apr 2001 - Dec 2004
    Tarrytown Ny 10501
    Production mono and color Analyst. Digipath, DocuTech, EFI Fiery, Creo, FFPS, DocuColor, recently D Series, Digital 700i, C&J75, C60 C70, light production and production in any environment.
  • Xerox Usa
    Us Training Support
    Xerox Usa Apr 2001 - Present
    Pre launch training development. Webinar distance training for customers. Train the Trainer in the US support for devices ranging from desktop to light production and all facets of their features including software solutions. Custom documentation. Design learning presentations to different audiences, more....
  • B.O.C.E.S. Yorktown Heights, Ny
    It Support
    B.O.C.E.S. Yorktown Heights, Ny Apr 1993 - Mar 2001
    Install and set up the first Adult Education PC labs that are also used during the day by all High School students and Teachers. The first school to have all teachers and students access the PC. Installed hundreds of software to support the different BOCES day and evening studies. Taught many software classes. Interviewed and hired evening instructors, more.

Dena West Skills

It Operations Built School Computer Labs Software Training Hands On Training Training Software Documentation Troubleshooting Network Administration Cross Functional Team Leadership Program Management Team Building Process Improvement Technical Training Printers Management Vendor Management Microsoft Office Integration Crm Customer Satisfaction Leadership Solution Selling Salesforce.com Business Process Improvement

Dena West Education Details

Frequently Asked Questions about Dena West

What company does Dena West work for?

Dena West works for Xerox

What is Dena West's role at the current company?

Dena West's current role is US Training Subject Matter Expert.

What is Dena West's email address?

Dena West's email address is de****@****rox.com

What schools did Dena West attend?

Dena West attended Long Island University, C.w. Post Campus, The University Of Connecticut.

What are some of Dena West's interests?

Dena West has interest in Children, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture.

What skills is Dena West known for?

Dena West has skills like It Operations, Built School Computer Labs, Software Training, Hands On Training, Training, Software Documentation, Troubleshooting, Network Administration, Cross Functional Team Leadership, Program Management, Team Building, Process Improvement.

Who are Dena West's colleagues?

Dena West's colleagues are Phatuxolo Njamela, Butch Ring, Julie Gallant, Lisa Creech, Kamal Kabra, Shazan Khan, Rajasanthi Rajesh.

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