• Conduct inspections of Shein product to verify that they meet quality standards and spesifications requirement.• Maintained detailed records of inspections including measurements, observations, any defects or non conformities found• Ensure the product meet the quality standard• Defect identification, identify and document any defect product for corective action• Generate report on inspection findings• Communicate effectively with management to address quality concern for corective actions• Train new member on quality control procedures

• Driving the sales performance of the e-commerce platform• Managing and executing promotional campaigns• Budget forecasting and monitoring• Providing insights on customer shopping trends to support assortment selection and identify assortment gaps• Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments• Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment• Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through, and offering code performance• Managing and train team performance and make sure they meet the company expectation• Hire and training new team member

- Optimize the sales of the category both Mall & Marketplace - Analyze data or insight to seeking new opportunity and initiative to expand category growth- Foster trust and relationship with key sellers to drive overall performance of the category- Maintain team performance and make sure are all align with category plan- Hire and training of senior relationship management (RM) and merchandiser level

- Maintained relationship and manage sales of keys sellers Fashion Accessories & Watches category by setting target through Joint Business Planning.- Responsible for initiating, planning, and coordinating the JBP process across categories including the forecast analysis.- Regularly get in touch with key sellers to build trust, relationship also do brainstorming session.- Work closely with data to track and monitor the sellers business grows to sustainable level.- Identify and resolve issues- Act as eCommerce consultant to ensure target achievement is on track.

- Acquiring high value sellers and brand to Join and start selling in Shopee for Fashion Accessories and Watches.- Worked closely with cross-division team to ensure go-live process runs as smoothly as possible.- Set initiatives to educate sellers on method in which they can optimize their business in Shopee.

My role in Client Management Department;- Responsibility for relationship and ownership of driving strategic initiatives and goals for both the Client and Company. - To ensure markets are aligned to regional and global strategies and deliver against agreed goals.- Strategic initiatives and goals for both mainly focusing in the saving and customer satisfaction, as for the benefit of Company, the account manager need to be focused on the developing the account. - Local plan aligned to regional plan on timing and content. - Client Reviews / Meetings Quarterly/ Biannual depending on customer requirements. - Survey need to role out every half of the year. - Responsible to update clients on relevant changes within the industry and provide insight on impact per client. (i.e. airfare increase, commission changes etc) in communication. - Join strategy calls regarding pricing for their market and follow repricing process. - Provide local market scorecards/ SLA tracking as per client contracts to RRM for consolidation. - Ensure actions are addressing issue root cause and oversee resolution/action plan in place to address issues. - MIS/ Client Hierarchy/ GDS Client Profile Maintenance in Business Account Record (BAR). - At Risk Process & Client Management Database.