Dewi Yip Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Lead the ANZ Operations Team to develop, optimize and communicate integrated sales enablement programs to drive local and global initiatives and accelerate the execution of strategic priorities with the goal of improving sales results. Responsible for the identification, management, and execution of high-impact sales enablement programs including project planning, timelines, metrics, results and feedback/improvements.

Sydney Cbd, New South Wales, Australia

Lead the ANZ Operations Team across the 5 pillars: SFDC, Reporting, Productivity, Change and Motivation. Conduct local SFDC data integrity, systems administrations and participating Global UAT Testing. Design and build key reporting tools providing real time data and transparency to track and analyse pipeline growth, revenue forecasting, win and loss performances. Partnering with Internal Stakeholders, Team Leaders, L&D, Sales Reps, GTS, CS Team, Product, Finance and the Global Project Team to drive improvements, challenge the status Quo, enhance sales productivity to work smarter and meet business expectations.

Sydney, New South Wales, Australia

Identify and prepare monthly performance reports on sales results, wins and losses to Stakeholders across ANZ region. Build new solutions to automate data end to end process of tracking sales funnel and delivering insights to the business. Manage SFDC CRM to help drive end user adoption,create training materials and perform UAT testing. Effectively supporting the New Business Sales Team and partnering with Sales Velocity Team, Customer Success Team and Finance to provide solutions and scale best practices

Sydney

Managing the subscription renewal process, opportunity and lead management for all Sales Team. Research escalation issues and supply confidential findings. Assist business with SFDC reporting and maintaining reporting content and process documentation. Resolution of monthly billing processes. Ensure the sales team are complying with processes and procedures. Perform UAT enhancements as required. Primary purpose is day to day support of the sales function and act as the sales expert matter and play a key role in the sales process

Sydney, Australia

Manage SFDC CRM to help drive end user adoption, create and maintain training, set policies and processes. Enforce and monitor data quality to ensure data integrity. Keeping abreast of SFDC features and functionality providing recommendation for process improvements. Undertake continued analysis of SFDC Qlikview model to help deliver goals of the organization. Represent concerns and problems of JLT ANZ SFDC within the Global SFDC Change Management Team. Role purpose is to partner with the business to embed, drive usage and build new capabilities within Salesforce across JLT Australia and New Zealand.

Sydney

Managing CRM database (Salesforce) for the Pacific Region totalling over 400 users. Provide support to the business leaders in designing reports/dashboard and analysis of the sales funnel. This includes liaising with the Finance Department and IT for month end reporting. User training and system enhancements to maintain and increase efficiency of user adoption for the business.

Sydney

Management of the client relationship management database (Oracle CRM OnDemand) for sales and account management team in order to track progress of tenders, accounts wonand lost and produce Monthly Reporting for the executive team. Provide training on Oracle CRM OnDemand and manage audits ensuring ongoing focus on Data Accuracy of the Sales Team and Account Management.

My role was to establish a database, compile and negotiate new contracts, rate reductions and research new products for the China market. Create a data department for contracts and support for China, Taiwan, Thailand, Singapore and the Philippines. Our clients range from leisure to corporate, government and MICE.Key responsibilities includeWork with developer of new database system to manage and refine contracting system. Contact base for all suppliers and for release of promotions, specials to specified offices within the Auga network of wholesales and agents. Off site training for China team on data

Sydney

Started work in inbound operations and reservations department, moving into a supervisory and manager position as company grew and expanded over the years. Personally oversaw the growth of a dedicated data department in consolidating tourism products, negotiating optimum rates for our overseas sales offices and agent partners.Key responsibilities includeTour coordination and management of groups. Represented GTA in familiarisation, workshops and trade shows. Contract negotiations, prompt delivery of services, maintenance and cost control. Introduced supplier on line system to improve efficiency of system. Establish rapport and relationship with suppliers, RTOs and STOs. Ensuring all contracts, terms and conditions are agreed by suppliers and signed within deadlines.

My role was maintain the existing client profile and to provide assistance to the account manager ensuring all tour groups itineraries are prepared and services are booked.