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Lampung, Indonesia

Lampung, Indonesia

Project - The percentage achievement against the sales target set at 87,8%- Distributing donations to several schools, mosques, and institutions that have partnered with IZI.

- Maintained high level of engagement and Increased relationships with GrabFood partners and Skilled in educating partners through various communication channels such as email, whatsApp group, direct message, whatsapp center, zoom classes and events.- Created content and copywriting to engage and educate merchant partners- Organized project/event offline and online GrabFood in South and Central Sumatera 8 cities (Pre, During, Post): plan and execute community events, including pre-event promotion, Search Participant from member,logistics coordination, and post-event follow up. - Resolved issues and handled complaints faced by GrabFood merchant partners and Collaborated with various other divisions to ensure seamless operations and effective problem resolution- Managed large communities, such as the GrabMerchant community of over 7,000 merchants, and Successfully increased WhatsApp Group participation by 18% each month.- Dealing Promo, for New Merchant and GrabFood Event by call in south and central sumatra- Responsible to handle all the data privacy such us bank account, password, money transfer, ovo apps.

Lampung, Indonesia

Taking responsibility for organize the canvasser team to achieve maximum efficiency and productivity. Actively involved in processing data collected by canvassers, ensuring the accuracy of information, and analyzing the results of field team reports.- Managed 7 Canvassers to complete projects on time, extends to enhancing team efficiency by strategically scheduling optimal daily targets and areas for canvassers.- Responsible for the report results provided by Canvasser, which will be updated later on a system (Data Entry)- Brainstorming with the team to generate ideas or solve field challenges and reporting to the city manager- Responsible for Photo Penetration Merchant GrabFood and GrabMart- Handled merchant reports regarding problems experienced and educating GrabFood Merchants by call with daily target 20/day- Directly supports sales, marketing, partnership, and customer success teams with operational and administrative functions.