Day to day lead on a growing book of client projects, ensuring automation solutions are delivered on time and budget.Full lifecycle management of robotic process automation solutions from initiation to handoverEnsure client stakeholders are managed effectively & updated on progress, with risks and issues managedMonitoring all aspects of the project lifecycleEnsuring our robotic process project documentation is fit for purpose and of a consistently high standard across… Show more Day to day lead on a growing book of client projects, ensuring automation solutions are delivered on time and budget.Full lifecycle management of robotic process automation solutions from initiation to handoverEnsure client stakeholders are managed effectively & updated on progress, with risks and issues managedMonitoring all aspects of the project lifecycleEnsuring our robotic process project documentation is fit for purpose and of a consistently high standard across engagementsRelease management, scope management and change management.Risk, issue management and resolutionCommunication and effective relationship management with vendor partners– Sales & Pre-SalesBuild and maintain strong relationships with client stakeholders (Business, IT)Creating and maintaining solution documentation.Assists with various Business Transformation projects including (but not limited to): functional optimization, operations or performance improvement, business process improvement, change management, program or project management, data analytics, business analysis, system design, Robotic Process Automation (RPA).Conduct analyses of our client’s business-related organizations, operating models, processes, applications, and infrastructure and formulate recommendations and roadmaps to improve our client’s functions.Supports projects across the project lifecycle from current state documentation, gap analysis, requirements gathering, future state design, testing, training, and implementation across the organizational, process, technology, and data dimensions.Build trusted relationships with clients and work internally across Partners advisory teams to help bring our clients the most comprehensive, end-to-end digital transformation services to effectively address their business challenges.Bring strong analytical and communication skills (written as well as verbal). Show less

Ensure system availability to critical UiPath application and Environment through Incident and Problem investigation, root cause analysis and resolution.Monitors and oversees the performance of the RPA service, reporting the results as required and agreed.Provides troubleshooting of the responsible service.Coordinate activities and communicate with impacted stakeholders as per incident management process.Deploy services and enhancements to supported services in accordance with… Show more Ensure system availability to critical UiPath application and Environment through Incident and Problem investigation, root cause analysis and resolution.Monitors and oversees the performance of the RPA service, reporting the results as required and agreed.Provides troubleshooting of the responsible service.Coordinate activities and communicate with impacted stakeholders as per incident management process.Deploy services and enhancements to supported services in accordance with agreed procedures.Analyses Business Requirements for the service they are responsible for.Develops knowledge of technical specialism(s).Maintain technical documentation and the knowledge of supported applications.Provides advice, both reactively and pro-actively, to those engaged in activities where their technical specialism(s) are applicable.Carries out specific assignments related to their technical specialism(s), either alone or as part of a team.Provides, or assists with, quality assurance of activities involving their technical specialism(s).Develops and maintains quality standards and policies relating to their technical specialism(s).Educates those in related areas about their technical specialism(s).Liaises with staff responsible for the development of system enhancements to overcome known problems or further fulfill user requirements.Following successful testing, takes responsibility for the adoption of new software releases from systems development staff or software suppliers, in accordance with internal Processes and ensuring the continued support of the service thereafter. Show less

RPA support Admin is responsible for monitoring BOTs running in production and provide L1 support and change request handling as per defined scope and SLA. Design, develop, and maintain automation solutions using UiPath to address specific business needs.Develop comprehensive testing plans and perform thorough testing of RPA bots to ensure their accuracy, reliability, and robustness.Using UiPath Orchestrator to deploy RPA solutions into production environments, monitoring their… Show more RPA support Admin is responsible for monitoring BOTs running in production and provide L1 support and change request handling as per defined scope and SLA. Design, develop, and maintain automation solutions using UiPath to address specific business needs.Develop comprehensive testing plans and perform thorough testing of RPA bots to ensure their accuracy, reliability, and robustness.Using UiPath Orchestrator to deploy RPA solutions into production environments, monitoring their performance and addressing any issues promptly.Create detailed documentation of RPA solutions, including design specifications, user manuals, and maintenance guides using UiPath PSDD template.Stay updated on the latest RPA and automation trends and technologies, recommending improvements and enhancements to existing processes.Work closely with cross-functional teams, including Business analysts, Project managers, and Software developers, to ensure successful project delivery. Show less