- Worked closely with Loan Officers to provide needed information for current Loans.- Balanced Loan spreadsheets to provide accuracy on remaining funds.- Communicated lending decisions to customers.- Acquired collateral documents to be utilized as security on loans by banking policies.- Interacted with customers professionally by phone, email, or in-person to provide information regarding loan process.

- Extended and sustained relationships with customers to maintain and grow business.- Responsible for handling customer financial transactions like deposits, withdrawals, transfers, money orders, and checking.- Resolve customer issues and stop any fraud or any form of identity theft.