Dexter Dizon Email & Phone Number

Orange, California, Us

• Manages/leads Clinical Quality Improvement (CQI) projects through development, implementation, ongoing monitoring, and revisions. • Participates in the development of educational, research, and dissemination activities related to CQI projects. • Identifies opportunities for CQI projects and leads teams to implement targeted quality initiatives designed to improve clinical quality performance metrics. • Assists director/manager in planning, developing, implementing and evaluating projects aimed at optimizing clinical care including: clinical guidelines and protocols, clinical process improvement and clinical quality metrics improvement. • Support CalOptima’s activities to improve quality metrics as identified by key quality strategic initiatives and CalOptima’s annual quality work plan.

Long Beach, California, Us

• Identify and report differences and discrepancies where health plan policies and procedures differ materially from standard corporate responsibilities.• Identify and report gaps in processes that may result in gaps in member care or satisfaction.• Provide and oversee reporting requirements to regulatory agencies.• Serve as the QI Compliance lead for the DHCS Plan, Do, Study, Act (PDSA) cycles and Performance Improvement Projects.• Work collaboratively with other Molina health plans and corporate departments as needed to accomplish QI Compliance activities.

Long Beach, California, Us

• Gather and document policies and procedures related to QI Compliance.• Develop P&Ps, workflows and required ancillary documents for NCQA Accreditation, CMS Part C & D Data Validation, SNP Structure and Process, SNP Model of Care and other activities as required.• Inform Manager and Director any gaps in processes that may require remediation.• Facilitate conversations with and between other departments within the Health Plan.

Us

• Assist the Performance Improvement (PI) Project Director in the planning, development, creation and implementation of programs and projects.• Manage member health education on current clinical guidelines through educational mailings, outbound calls, and outreach efforts. • Assist with the coordination and setup of Monarch HealthCare’s Health Fairs. • Manage various projects pertaining to HEDIS measures. • Perform weekly year-to-date reports using internal database. • Coordinate meetings, prepare agendas, and record meeting minutes. • Monitor PI budget, invoices and employee reimbursements.• Request medical records from providers and abstract health records from NextGen.• Train and supervise PI interns and temporary staff.• Serve as liaison with Quest Diagnostics, SCAN Health Care & Onsite Nurse Concierge.

• Respond to member grievances and appeals.• Gather and disseminate health education materials to members. • Create monthly community health education calendars.• Conduct follow-up calls regarding health education member referrals.• Train Assistant Quality Management Coordinators.

Long Beach, Ca, Us

• Provide research assistance, utilize online databases for literature reviews.• Organize department chair meetings.• Assist with data collection, data entry and data management. • Train student research assistants, conduct field surveys within Long Beach, and assist with the Cambodian Research Initiative (CARA Grant 12BT-2201).• Conduct door-to-door personal interviews, data entry, and promote research project to the Cambodian community of Long Beach. • Serve as a teacher’s assistant for epidemiology class, assist instructor with course-related work, prepare course materials proctor exams, grade assignments. • Assist with Cambodian Smoking Cessation Study, provide project-related support to the Principal Investigator and Project Director for the Cambodian Research Initiative CARA Grant 12BT-2201.

• Serve as a teacher’s assistant for epidemiology class, assist instructor with course-related work, prepare course materials proctor exams, and grade assignments • Assist with Cambodian Smoking Cessation Study, provide project-related support to the Principal Investigator and Project Director for the Cambodian Research Initiative CARA Grant 12BT-2201• Conduct door-to-door personal interviews, data entry, and promote research project to the Cambodian community of Long Beach

• Provide customer service, prescription processing and inventory audits• Follow up with patients and provider offices regarding prescriptions telephonically • Train newly hired Pharmacy Sale Representatives

Master Of Public Health (Mph), Community Health Education

Bachelor Of Science (B.Sc.), School Health & Community Health Education