Dexter Wong Email & Phone Number

Australia

Australia

My current roles at Australia Post is Project Manager/Technical Delivery Lead in the Data Engineering team who oversee all the work delivered by the Data Engineers (~16), they are all related to Google Cloud Platform (GCP) and SAP BW solutions. Additionally, I am part of the Leadership team of Data Engineering, contributing to different initiatives and plannings. A recent project that I have delivered successfully is refactoring a 20 years on-prem Oracle data warehouse into GCP.

Melbourne, Victoria, Australia

I worked at Cengage as a Business Analyst. A significant highlight of my tenure was successfullydelivering an API service in AWS for our partners. Employing the Scrum framework, we efficiently delivered a high-quality product within a remarkable six-week period. I also worked as a deputy Product Owner of their digital products.BA/PM - facilitated workshops with senior management/product owners to gather business/technical requirements. Managed projects as a project… Show more I worked at Cengage as a Business Analyst. A significant highlight of my tenure was successfullydelivering an API service in AWS for our partners. Employing the Scrum framework, we efficiently delivered a high-quality product within a remarkable six-week period. I also worked as a deputy Product Owner of their digital products.BA/PM - facilitated workshops with senior management/product owners to gather business/technical requirements. Managed projects as a project managerEnterprise Architecture - designed enterprise application roadmap, partnered with architects from U.S. headquarter to define how systems should be implemented/rollout to ANZ region, designed database schema and data flows between systemsDevelopment – provided solution design, programming and drafting testing strategy.Product Ownership/Vendor Management - managed sprints and offshore developers (South East Asia/East Europe) for multiple products as product owner/scrum masterKey Projects and Achievements:▪ Delivered an API solution for external parties using AWS Serverless technology within 6 weeks as a PM/Tech Lead, performed tasks including solution design, coding, and Stakeholder management▪ Managed multiple products as a deputy product owner▪ Drafted business flows and a system roadmap how subscription management system should be implemented in Cengage ANZ Show less

BA/PM – Managed NetSuite and Office365 projects, provided regular reports to board membersEnterprise Architecture - designed NetSuite data scheme and SharePoint site/content structure, provided CRM/CMS best practice to the company, acted as NetSuite functional consultantSystem Admin/Development - supported NetSuite/Office365 as a system admin, customised NetSuite using scripts, set up integration between systems, prepared and generated various financial reportsSystem Testing and… Show more BA/PM – Managed NetSuite and Office365 projects, provided regular reports to board membersEnterprise Architecture - designed NetSuite data scheme and SharePoint site/content structure, provided CRM/CMS best practice to the company, acted as NetSuite functional consultantSystem Admin/Development - supported NetSuite/Office365 as a system admin, customised NetSuite using scripts, set up integration between systems, prepared and generated various financial reportsSystem Testing and Troubleshooting - created test cases and performed unit tests Key Projects and Achievements:▪ Created communication and collaboration blueprint▪ Successfully launched Intranet using SharePoint in 4 weeks and replaced Skype with MS team and Zoom as the main Communication tool▪ Streamline support and invoicing processes in NetSuite, automated them using workflow and various scripts (Client/UE/WorkflowAction script)▪ Launched NetSuite mobile app allowing staffs to submit expense reports▪ Integration between NetSuite/SharePoint and NetSuite/ActiveCampaign using MS flow and SyncApps helped marketing to automate their works▪ Introduced NS workbook to replace Excel spreadsheet as reporting tool which speeded up team performance and enhanced data security Show less

Melbourne, Australia

QSR International is a qualitative research software developer with offices in the UK, US. QSR International is the developer of qualitative data analysis (QDA) software products, NVivo, NVivo Server, Interpris and XSight.Business Requirement Gathering - workshop with Finance, Sales, Marketing to find out the Business requirements and Business flows for Saas product, Salesforce, Zuora and NetSuite. Maintain info in Confluence and stories in Jira Enterprise Data Architecture &… Show more QSR International is a qualitative research software developer with offices in the UK, US. QSR International is the developer of qualitative data analysis (QDA) software products, NVivo, NVivo Server, Interpris and XSight.Business Requirement Gathering - workshop with Finance, Sales, Marketing to find out the Business requirements and Business flows for Saas product, Salesforce, Zuora and NetSuite. Maintain info in Confluence and stories in Jira Enterprise Data Architecture & Integration - design Salesforce data scheme, Zuora Product Catalog and workflows, manage the data flow between systemDevelopment and Deployment - provide payload and API detail to the development team, implement and manage change release related to SF/Zuora System testing and troubleshooting - create test cases and perform unit tests, issue tracking and manage vendorApplication Support flow - Standardise Requirement and Release management for Business Applications, introduce PowerBI to visualise system Data.Key Projects and Achievements:Successfully launched QSR’s first Saas productImplementation of Subscription and Billing system Zuora Integration of Zuora with Salesforce/Pardot to enable CPQ for the Sales teamIdentify couple key risks and manage to come up with solutions Show less

Melbourne, Australia

QK(getNext) provides Cloud Services and Salesforce implementation.Project Management ¬- managed Salesforce and web development projects, setup PMO Offshore team management - acted as Product Owner to prioritize tasks for an offshore development teamSolution architect and consult - design Salesforce data schema and consultant Development - develop ETL package for data migration, Salesforce Apex development / system configuration Stakeholder management - Scope and… Show more QK(getNext) provides Cloud Services and Salesforce implementation.Project Management ¬- managed Salesforce and web development projects, setup PMO Offshore team management - acted as Product Owner to prioritize tasks for an offshore development teamSolution architect and consult - design Salesforce data schema and consultant Development - develop ETL package for data migration, Salesforce Apex development / system configuration Stakeholder management - Scope and cost negotiate Key Projects and AchievementDelivered 3 salesforce project and 2 web dev project, 2 of them are completed within 8 weeksActed as Project disaster recovery manager to save 2 heavily delayed projects from failing Show less

Hong Kong

WKCD is the greatest arts and cultural project in Hong Kong. Comprising 40 hectares, the district includes 17 core arts and cultural venues as well as space for arts education.Project Management - managed CMS/DAM projects Enterprise Applications Architecture - worked with an external consultant to complete the framework and roadmap Tendering - manage tendering process Development - SharePoint development, establish development and devops best practice Coaching ¬- as a… Show more WKCD is the greatest arts and cultural project in Hong Kong. Comprising 40 hectares, the district includes 17 core arts and cultural venues as well as space for arts education.Project Management - managed CMS/DAM projects Enterprise Applications Architecture - worked with an external consultant to complete the framework and roadmap Tendering - manage tendering process Development - SharePoint development, establish development and devops best practice Coaching ¬- as a mentor provides guidance to internshipKey Projects and Achievements:Completion of Enterprise Application 5-year Roadmap Successfully rollout CMS and DAM within timeline and budgetImplemented over 10 intranet/community sites on SharePoint transformed workflows in different departments into digital format Show less

Hong Kong

Hutchison is the most established telecommunication companies in Hong Kong providing Mobile and fixed-line service in Hong Kong and Macau.Data Analytics Team Lead - led a team of five to fulfil the enquiry and analysis submitted by different departments Business insight - analysed data and provided summaries to facilitate business decision makingData Schema - enhance the data structure to meet new requirements, revamp existing processes Social Event Helper - organise company… Show more Hutchison is the most established telecommunication companies in Hong Kong providing Mobile and fixed-line service in Hong Kong and Macau.Data Analytics Team Lead - led a team of five to fulfil the enquiry and analysis submitted by different departments Business insight - analysed data and provided summaries to facilitate business decision makingData Schema - enhance the data structure to meet new requirements, revamp existing processes Social Event Helper - organise company level and team social events Key Achievements:Rolled out Oracle BI and replaced ETL processes with SSISManaged to aggregate and storage raw mobile usage data to serve business needDiscovered new customer segmentation Show less

Hong Kong

Hong Kong Disneyland Resort runs Hong Kong Disneyland Park and 3 Hotels.Project Management - managed all SharePoint related projects as a Project ManagerTeam Lead - led a team of Business Analysts and developersVendor management - negotiate scope and cost, manage the quality of workStrategy planning - a member of the mobile tech strategy team, lead of communication and collaboration teamSocial Event Helper - organise team social events Coaching ¬- as a mentor… Show more Hong Kong Disneyland Resort runs Hong Kong Disneyland Park and 3 Hotels.Project Management - managed all SharePoint related projects as a Project ManagerTeam Lead - led a team of Business Analysts and developersVendor management - negotiate scope and cost, manage the quality of workStrategy planning - a member of the mobile tech strategy team, lead of communication and collaboration teamSocial Event Helper - organise team social events Coaching ¬- as a mentor provides guidance to internshipKey Achievements:Streamlined and standardised SharePoint project implementation by introducing Agile. As a result, SharePoint sites launching time was immensely reduced by 50%One mobile tech project launched successfully with half of the original budget, innovative design was adopted by Disney’s US counterpart as a resultImplemented over 20 SharePoint sites to make digital transformation successful for various business unitsSetup the Communication and Collaboration roadmap Show less

Hong Kong

My job was to • Analyse and modified existing web applications as per requirement, • Define system strategies, creation, testing and execute business continuity plan. • Maintain and support SharePoint farm (version 03-10) across APAC • Maintain and support MSSQL farm (version 05-12) as DBA • Maintain and support a BI system (Oracle Essbase) Highlights: • Supported SharePoint farm in APAC, cooperated with US to rollout global solutions • Implemented… Show more My job was to • Analyse and modified existing web applications as per requirement, • Define system strategies, creation, testing and execute business continuity plan. • Maintain and support SharePoint farm (version 03-10) across APAC • Maintain and support MSSQL farm (version 05-12) as DBA • Maintain and support a BI system (Oracle Essbase) Highlights: • Supported SharePoint farm in APAC, cooperated with US to rollout global solutions • Implemented over 30 SharePoint sites and made digital transformation successful for various business units • Created and implemented HA strategies for SharePoint farm and MSSQL farm • Assigned as a mediator between senior management and fellows to boost team spirit • Implemented and maintained a Business Intelligence system using Oracle Hyperion Essbase Show less

Hong Kong

My job was to • Provide installation, maintenance and support for servers, networks and client system management • Support MSSQL and SharePoint ServerHighlights: • Consolidated SharePoint sites from V1/v2/wss3 to 2007 • Upgraded all MSSQL servers to 2008 • Revamped intranet from ASP to SharePoint platform

Hong Kong

My job was to • Extract and transform data, analyse and present them using MS EXCEL and MS SQL SSRS • Develop ASP.net application • Support MSSQLHighlights: • Replaced most of the ETL tasks with MSSQL 2005 SSIS • Migrated MS EXCEL reports to MSSQL 2005 SSRS • Developed a web application which traced real time caller details using ASP.net • Rollout SharePoint service to ICT