Advising on, planning, designing and installing information technology systems for small and medium businesses who are seeking help and advice about business and IT problems. A typical project involves:- Perform cloud migrations (Office 365, Dropbox, G Suite)- Provide “ownership” of problem through final resolution.- Plan, acquire, and coordinate installation of hardware and software across the client’s network.- Manage and ensure the effectiveness of servers, including e-mail, print, cloud services, backup servers, their associated operating systems, software, and line of business applications. Responsible for on-site and off-site data centers.- Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, UPSs, and so on.- Manage and ensure the effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.- Establish and maintain regular written and in-person communications with the clients’ executives, decision-makers, stakeholders, department heads, and end users regarding pertinent network activities.- Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure. Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure.- Provide secure access to the network for remote users; securing data from internal and external attack. Offer users appropriate support and advice; managing crisis situations, which may involve complex technical hardware or software problems;- Keep up to date with the latest (cloud) technologies.

GeoLinks is a leading Southern California telecommunications company and competitive local exchange carrier public utility, nationally recognized for its innovative Internet and Digital Voice solutions. After their acquisition of One Stop VoIP accepted a full-time consultant position and became the head the newly established department Responsibilities included but weren't limited by:- Provided a warm transition of intellectual property. - Reported directly to the C-level executives and provided all necessary skills for growing the department. - Advised new team on industry standards and created a clear roadmap for future development.- Designed marketing material, developed pricing policies and compliance procedures. - Created strategic relationships with partners and significantly lowered operation costs of the department.- Coached technicians on designing excellent VoIP networks and meeting highest standards of QOS (quality of service) while delivering great voice quality.- Coached sales team on key benefits of the system and strategies for closing deals.- Led all major sales and helped sales team acquired over 30 large clients.

Swift Chip provides Manages IT services to more than 1000 SMBs in Los Angeles and Ventura counties. - Actively participated in hiring of Level 1 and Level 2 technicians. Provided technical advice, assistance and mentoring to peers, junior network engineers and technicians, internal and external customers, and vendors.- Consulted, designed, installed, configured and tested data and voice network software and hardware.- Analyzed data to determined effectiveness and inefficiencies and made recommendations for improvements.- Performed troubleshooting of complex network problems utilizing network analyzers and/or packet capture and other troubleshooting tools.- Tested and evaluated various equipment, systems, and procedures for use within the network. Implemented security devices and best practices for intrusion prevention.- Constructed and maintained configurations for data and voice networks.- Analyzed current network software and proposed modifications and new software for impact, standards and procedures which contributed to maintaining a very highly available network.- Developed and issued standards, processes and guidelines to resolve complex problems.

Prior to acquisition One Stop VoIP was a rapidly growing provider of cloud based telecommunication services. Guided by the founders' ambitions and passion to create opportunities for businesses, One Stop VoIP had successfully transformed numerous business communication models into powerful collaboration and communication tools.One Stop VoIP was passionately committed to helping businesses achieve their goals and realize their full potential through constant innovation and perfection of the communication tools provided.

Accomplished information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.Maintained staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.Maintained organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.Directed technological research by studying organization goals, strategies, practices, and user projects.Verified application results by conducting system audits of technologies implemented.Preserved assets by implementing disaster recovery and back-up procedures and information security and control structures.Recommended information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.Accomplished financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.Maintained quality service by establishing and enforcing organization standards.

Responsibilities included but were not limited to:- Provided onsite and offsite support and consulting for 30+ businesses - Maintained server and network infrastructure.- Applied OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configured and added new services as necessary.- Performed periodic performance reporting to support capacity planning.- Performed ongoing performance tuning, hardware upgrades, and resource optimization as required.- Preformed Network Printer setup and configuration for Network printers.- Provided Data Migration Services to users that had new computers.- Installed new / rebuilt existing servers and configured hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.- Researched and recommended innovative, and where possible automated approaches for system administration tasks. Identified approaches that leverage our resources and provided economies of scale.

• Deployed and administered Windows 2003 & 2008 Active directory and file servers and Microsoft Windows 2007 & 2010 Exchange servers. Performed on-site and remote administration and management of Windows and Macintosh end-user desktops and laptops for more than 50 businesses and enterprises. Monitored remote sites, fileservers, and network connectivity. Installed new and replaced old servers. Troubleshot any hardware and software server and desktop issues.• Supported and administered more than 3000 Exchange mailboxes across multiple clients.• Architected, managed and implemented an Exchange 2007 transition from Exchange 2003.• Performed several large Exchange on premise to Hosted Exchange migrations.• Performed a number of domain migrations from Windows Server 2003 to Windows server 2008.• Created multiple scripts for minimizing resources using Microsoft PowerShell 2.0.• Created and managed Active Directory sites and trusts.• Troubleshot and resolved network and DNS related issues.• Configured, installed and maintained Sonicwall firewalls. Implemented routing policies and VPN.• Managed end-users iPhones, Androids, Blackberrys, voicemail, enterprise email activation, activation passwords, password resets, security wipes.• Designed, setup and maintained an automated remote backup to meet Disaster Recovery plans for all clients.• Researched and analyzed clients’ expenses and infrastructures in order to provide the best IT services with minimized cost, which saved in general 20%-50% off of operational monthly costs. Planned annual IT budget and maintained inventory and expense accounts each year for each client.

• Manage self-operated computer repair business. Provide outstanding customer service as field technician to individuals, small businesses and corporations. Build strong relationships with customers.• Solved and troubleshot all kind of problems related to desktop and laptops computers. • Planed, designed and implemented computer network. Tested, installed and connect various computers in the networks. Troubleshot and diagnosed hardware problems.• Built a large base of returning customers over the last 10 years.

• Manage magazine production department and supervise information flows between sales, editorials, graphic art and web departments. Review and approve all layouts with staff and meet deadlines. Request for revisions or adjustments that are discussed by the team. Inform the art department of any techniques that may pose production problems and offer solutions and alternatives. • Designed and implemented a strategy to increase productivity by assessing the individual capabilities of each staff member so that jobs and tasks are appropriately assigned. Achieved 20% better productivity.• Worked close with sales people in order to understand and meet client requirements and expectations. • Arranged pages according to magazine standards and review digitally prepared magazine. Implemented latest versions of computer software including Adobe InDesign CS4 in order to use up to date technologies, which improved overall magazine layout and individual capabilities by 30% by introducing new tools and keeping things simple.• Troubleshooted hardware, software and network systems. Maintain main server with Windows Server 2008 and corporate database; manage onsite and offsite back-up procedures. Provide individual support upon request. Install workstations and set up hardware, set up all required software, provide network accounts and passwords as required, monitor security of all technologies.• Improved office database functionality by 40% by redesigning and reprogramming the front-end application.• Participated and led a development of an iPhone app as main software engineer. Develop schedules and ensure projects meet deadlines by monitoring and controlling progress.