Dexter Z Redd Sr Email & Phone Number

Montgomery, Il, Us

Itasca, Illinois

Providing internal re-manufacturing/refurbishment/reverse logistics quality assurance oversight, process guidance, analysis reporting and matrix reporting for designated LFS/PPS new products in conjunction with Service Support. Responsible for providing quality control and system testing expertise to ensure products meet established standards and requirements. Supervises the PC/Controller configuration and exchange functions.

United States

Laid off

United States

Laid off

Itasca, Illinois

Complaint handling, initiate and manage training for remanufacturing technicians. Manage QA for new and remanufactured equipment. Create, implement, and maintain processes and procedures for remanufacturing, configuration center, light refurbishment for all Oce, and Canon machine models. Implement engineering changes both on the floor with technicians and in the supporting documentation. Monitor the quality of work being performed, manage all technical questions with regard to the configured product. Direct liaison between Venlo manufacturing, logistics (M&L), and the Itasca configuration center. Ensure that all bill of materials are accurate by working with several department managers.

Itasca Illinois

Complaint handling, initiate and manage training for remanufacturing technicians. Manage QA for new and remanufactured equipment. Create and maintain remanufacturing processes and procedures for all models.

Itasca Illinois

Multiple positions have been held at Oce North America from January 1996-2012. Started in field service and worked up to the position of Technical Coordinator. I have transferred from training to product support departments twice since my employment with this company because of company downsizing and reassignments in several departments.

Oak Brook Illinois

Provided field service for a full high volume territory, and provided all areas of customer service for the clients. Installed, upgraded, and maintained all models of Kodak high volume printers.

Elk Grove Illinois

Provided field service and customer service of downtown Chicago clients on desktop to high volume Minolta, AB Dick, and Sharp copiers. Managed and supported 10-15 technicians across the state of Illinois.

Associates, Microcomputer Technology

Certified, Electrical, Electronic And Communications Engineering Technology/Technician, A

Trained in radio and telecommunications operations and electronic repair.

Diploma, Electronics