Dextra Chambers Email & Phone Number

Aubrey, TX, US

Lexington, Kentucky, United States

Lexington, Kentucky, United States

• Collaborating with clients, drafting illustrations based on provided concepts with a focus on logo design and portrait work.
• Design and illustration work has been featured in local and national events and publications, as well as appearinginternationally via the web.

Lexington, Kentucky, United States

• Facilitated setup and maintenance of key accounts, composed updated standard operating procedures for order processing.
• Trained new sales associates and assisted in coaching associates.
• Took on additional marketing tasks, including advertising graphic creation, photography, email marketing, working with vendorsand clients for specific design requests and creating marketing assets such as postcards.
• Provided customer service for both retail and wholesale channels via multiple communication channels.
• Built and maintained customer relationships, managed customer service issues.
• Processed and managed wholesale orders, including order corrections.

• Assisted customers by providing information and rationale regarding short-term and long-term disability claims.
• Provided accurate disposition and documentation of incoming calls, escalated issues to proper business partners, andscheduled callbacks when needed.

Lexington, Kentucky, United States

• Technical support over chat for electronic devices. Proficient in devices operating MacOS, iOS, Android, and Windows.
• Provided one-on-one troubleshooting and education with customers on how to diagnose issues and use their devices.
• Set appointments for service and referrals, when necessary, while providing exemplary customer service.

Colorado Springs, Colorado, United States

• Handled customer inquiries and claims intake.
• Trained associates in claims intake for workers compensation, general liability and auto.
• Position required strict adherence to company quality guidelines and customer care protocols and critical thinking skills.

Colorado Springs, Colorado, United States

• Utilized multiple system tools and research to troubleshoot and resolve device issues.
• Interacted with customers requiring mobile device troubleshooting.
• Consulted with customers to right fit them with the proper products and services.

Colorado Springs, Colorado, United States

• Contacted customers in an inbound/outbound call center to secure payments on credit accounts.
• Followed adherence to strict company policies and quality practices for collection procedures as well as keeping up with federalregulations.