Inteo provides end-to-end projects and Network/Security expertise to its customers. We architect, design, implement innovative technical solutions to build fast, reliable, resilient and secure network infrastructures. We connect and secure enterprises communication to the Internet, private or public cloud, WAN, MAN or LAN environments using best-of-breed technologies. Inteo can also provide advice and guidance on voice over IP architectures (voIP) as well as security compliance requirements… Show more Inteo provides end-to-end projects and Network/Security expertise to its customers. We architect, design, implement innovative technical solutions to build fast, reliable, resilient and secure network infrastructures. We connect and secure enterprises communication to the Internet, private or public cloud, WAN, MAN or LAN environments using best-of-breed technologies. Inteo can also provide advice and guidance on voice over IP architectures (voIP) as well as security compliance requirements such as PCI-DSS or HIPAA. Show less

Design and implementation new Data Centre's(Prod and DR) and relocating the existing CUB Prod and DR DC's to the new DC's. Implementation of New Palo Alto's and migrating from Checkpoint to Palos. Worked on SDWAN project with Viptela and migrating from MPLS to SDWAN.

Migration of network and applications to Cisco ACI. Migration of Security infra from Cisco ASA to Palo Alto.

Worked on multiple projects- Designing Multiple AWS cloud connectivity to Auspost Network with separate BGP connections per Virtual Private cloud (VPC). - Network integration of Star Track into Australia post. - User based authentication and rules using Palo Altos

TABCORP was moving out of TABCORP Ultimo data centre (TCU) Sydney. The work involved Network designing and planning of the Data Centre exit like: - Relocation of services from Tabcorp Ultimo to target Datacentre locations. - Migration all required internal / external connectivity to the target Datacentre locations. - Hosting of services in peer PRODUCTION / LOAD / UAT applications also being re-hosted on target DC's for consistent architecture.

Consulting, Designing and implementation of Data Center networks, Disaster Recovery (Network), Network securityNetwork De-merger:Designing and implementation of two Data Center's as a part of network De-merger of Fosters into two new Companies; Carlton and United Breweries (CUB) and Treasury Wine Estates (TWE).Disaster Recovery (CUB):Migrated Data Center from Sydney to Melbourne as a part of creating a new Disaster Recovery environment. Design and implementation of… Show more Consulting, Designing and implementation of Data Center networks, Disaster Recovery (Network), Network securityNetwork De-merger:Designing and implementation of two Data Center's as a part of network De-merger of Fosters into two new Companies; Carlton and United Breweries (CUB) and Treasury Wine Estates (TWE).Disaster Recovery (CUB):Migrated Data Center from Sydney to Melbourne as a part of creating a new Disaster Recovery environment. Design and implementation of segregated DR environment with the same IP ranges as Production, hidden behind firewall and NAT's. With the capability of presenting the DR environment as Production in a disaster scenario.Network Integration:Design and implementation of two new segregated environments as a part of merger/Integration of CUB into SAB miller network. Show less

Design and implementation of a new Data Center (30 Racks) for Fosters group, right from racking & stacking to handover to support. Technologies Used: Routing, switching, Security, Nexus, Load balancersProducts: Cisco ASA Firewall 5585, Cisco Switches C2960, C3750, Cisco Nexus 7010, 5010, 2148 & 2248, ASR 1000 routers, Cisco ACS, ACE 4710, GSS 4492, Big IP F5 – LTM and GTM

Planning and Migration of P2P links to MPLS at India, US and Europe total of 148 locations.Included locations with different connection types: 80 sites (India) with P2P links connected to Central Datacenter 40 sites (India) with GRE over MPLS 12 Sites (Europe) with P2P IPLC's and Site to Site VPN's 16 site (US) with P2P, Frame Relay links, Site to Site VPN'sComplex routing changes using EIGRP, OSPF and BGP. The project received, Best IT Implementation Award for… Show more Planning and Migration of P2P links to MPLS at India, US and Europe total of 148 locations.Included locations with different connection types: 80 sites (India) with P2P links connected to Central Datacenter 40 sites (India) with GRE over MPLS 12 Sites (Europe) with P2P IPLC's and Site to Site VPN's 16 site (US) with P2P, Frame Relay links, Site to Site VPN'sComplex routing changes using EIGRP, OSPF and BGP. The project received, Best IT Implementation Award for the project “Domestic MPLS” in India from PC Quest (Leading IT Magazine in INDIA). Show less

Planning and Implementation of New office network setups in Cairo Egypt, Shanghai and Chengdu in China, Alkhobar, Riyadh and Jeddah in UAE and Sydney and Melbourne in Australia.> Planning, Design and Implementation of the new office network (Campus LAN) setup in Shanghai China with wan connectivity via NTT MPLS and backup configured via S2S VPN tunnel.> Planning, Design and Implementation of the new office setup in Cairo Egypt with Collapsed Core LAN and WAN connectivity via… Show more Planning and Implementation of New office network setups in Cairo Egypt, Shanghai and Chengdu in China, Alkhobar, Riyadh and Jeddah in UAE and Sydney and Melbourne in Australia.> Planning, Design and Implementation of the new office network (Campus LAN) setup in Shanghai China with wan connectivity via NTT MPLS and backup configured via S2S VPN tunnel.> Planning, Design and Implementation of the new office setup in Cairo Egypt with Collapsed Core LAN and WAN connectivity via S2S VPN tunnel.> Planning, Design and Implementation of the new office network setup in Alkhobar, Riyadh and Jeddah with Campus LAN and WAN connectivity via S2S VPN tunnel.> Planning, Design and Implementation of the new office network setup for Wipro in Sydney and Melbourne with Campus Core LAN and WAN connectivity via NTT MPLS with backup configured via S2S VPN tunnel. Show less

Wipro Technologies - Internet Re-Architecture> Implemented STM (300Mbps) Internet link for the new architecture of Internet setup at Wipro Technologies. The setup included 100% redundancy designed using Dual POP technology with BGP. Actively participated in the entire design roll out & provided various suggestions for improving perimeter level security and reducing convergence time.

Planning and Integration of Infocrossing Network to Wipro Network:> Integration of Infocrossing (IFOX) US network to Wipro. > Technologies used: Routing and switching, VPN, Cisco Works, Network management systems, MPLS, packet shaping.> Products: Cisco routers (C2600 ~ C7600), Cisco Switches (C2960 ~ C6500), VPN concentrator 3030, Cisco ASA, Packetshaper, Allot, Cisco Works, Cisco ACS.

• Approving & Validating the Change request raised by the internal team as a part of ITIL process.• Preparing the SLA for the customers with comprehensive details of the tasks done by the team.• Conduct internal audits and co-ordinate for external audit• Conduct Process and Service Improvement Programs.• Responsible for driving the team for Incident and Service Request closure within the agreed SLA norms.• Generate and analyze trend reports and improve the performance by… Show more • Approving & Validating the Change request raised by the internal team as a part of ITIL process.• Preparing the SLA for the customers with comprehensive details of the tasks done by the team.• Conduct internal audits and co-ordinate for external audit• Conduct Process and Service Improvement Programs.• Responsible for driving the team for Incident and Service Request closure within the agreed SLA norms.• Generate and analyze trend reports and improve the performance by taking appropriate actions.• Motivate the team, conduct performance analysis, and performance improvement plans • Played key role in drafting the process and procedures for Incident and Problem Management using ITIL framework• Training IT Operations team members on ITIL Process.• Ensure defined processes are followed by the team members for effective service delivery and thereby achieving Customer Satisfaction.• Generate and share the daily/weekly/monthly reports with IT Management group.• Preparing the DR calendar for the year & driving the team to adhere to the DR calendar.• Attending to the escalation calls if the team is not able to.• Driving the New implementation of the infrastructure projects.• Bandwidth Management by using Cisco WAAS.• Configuration and Administration VPN, Firewall, Router.• Handling of Critical events like webcast by Chairman and CEO’s by using muticast technologies. Show less

Supporting 160+ locations of different Wipro’s Business Units.• Cisco Router (C2600-C7200) Series implementation, configuration & troubleshooting on Interoffice Network.• Configuring Internet Routers (C7200) with BGP to peer with ISP.• Configuring Internal Routing protocols (OSPF) with Static redistributions.• Configuring BGP with redistribute and filter lists• WAN design for new offshore development centers.• Management of Cisco Switch IOS/CatOS based switches with Sup2… Show more Supporting 160+ locations of different Wipro’s Business Units.• Cisco Router (C2600-C7200) Series implementation, configuration & troubleshooting on Interoffice Network.• Configuring Internet Routers (C7200) with BGP to peer with ISP.• Configuring Internal Routing protocols (OSPF) with Static redistributions.• Configuring BGP with redistribute and filter lists• WAN design for new offshore development centers.• Management of Cisco Switch IOS/CatOS based switches with Sup2 to Sup 720 Range from L2 to L3 level.• Planning for new infrastructure projects & roll out of standard configuration templates.• Handling Annual Planned communication IT Events of the organization using Multicast Technologies.• Maintaining AAA Service with Cisco Secure ACS Appliances.• Maintaining Cisco Works LMS Service Application running on Windows 2k3 • Maintaining Nortel passport (7440,7480) and Alcatel Multiplexer (3460) • Bandwidth Management using Packeteer Boxes.• Periodically audited by external/internal auditors for BS7799, ITSM Compliance on various process & policies followed in GNOC Operations.• Conducting Disaster Recovery (DR) Drill on Internet / WAN Services & documenting its outcome.• Evaluation of new products in test environment & its implementation. Show less

Working in WAN environments with a real time Internet setup which contains multiple networks, topology, devices like Routers, Switches and all WAN related products.• Proactive monitoring of all the links through Banner alerts, Emails, MRTG, NMIS, etc.• Checking the status of the links by logging to the respective routers based on the alerts. Maintaining the Turn around Time as per SLA norms.• Level 1 troubleshooting & diagnosis of the various network related issues like T1, ISDN… Show more Working in WAN environments with a real time Internet setup which contains multiple networks, topology, devices like Routers, Switches and all WAN related products.• Proactive monitoring of all the links through Banner alerts, Emails, MRTG, NMIS, etc.• Checking the status of the links by logging to the respective routers based on the alerts. Maintaining the Turn around Time as per SLA norms.• Level 1 troubleshooting & diagnosis of the various network related issues like T1, ISDN PRI, Frame Relay, VPNs, etc.• Network Analysis by Monitoring Wan Traffic and performing packet level analysis across network segments to baseline Data network infrastructures using various tools like Net reality, Packet shapers, wan spy, etc.• Testing the MSN link and rerouting the client and Interoffice links during the link outage.• Coordinating with various ISPs like Bharti, BSNL, Sify and Global ISPs like SingTel, AT&T, MCI WorldCom, Sprint, etc for the early restoration & maximum uptime of the links.• Escalation & follow-ups with various teams (Network, Server & Data Security) incase of break downs. Show less

Team Leader for Desktop Operations Center:Role included:• Administration, monitoring and troubleshooting VPN users on VPN Concentrator.• Installation and configuration of IPass for Roaming Internet access for WIPRO users. • Remotely administering and troubleshooting of computers through Remote connectivity.• Troubleshooting and Administering Windows 2000 and XP client machines.• Administration, monitoring and troubleshooting of Token users on Ace Prim… Show more Team Leader for Desktop Operations Center:Role included:• Administration, monitoring and troubleshooting VPN users on VPN Concentrator.• Installation and configuration of IPass for Roaming Internet access for WIPRO users. • Remotely administering and troubleshooting of computers through Remote connectivity.• Troubleshooting and Administering Windows 2000 and XP client machines.• Administration, monitoring and troubleshooting of Token users on Ace Prim Server.• Administration, monitoring and troubleshooting of users on Active Directory server.• Administration, monitoring and troubleshooting of RAS users on TACACS Servers.• Installation and Support for SAP and Sales Logix (CRM Software).• Creating monthly reports on all activities of the team and highlighting the performance of the team.• Monitoring and maintaining the Turn around Time as per SLA norms.• Resolving escalated customer issues.• Giving tech talks to the newcomers. • Escalations and follow-ups with various teams (Server, Network, and Data Security) incase of break downs.• Interacting with onsite support engineers in USA/Europe/Japan Show less

Sutherland Technologies provides technical support to HP, Compaq and Gateway products. My role was giving telephonic support to Compaq products (Laptops and Desktops) to American customers.

Worked as a Technical Support Engineer in Zest Computers, dealing in assembling, sales & services of computers, undertaking Annual maintenance contracts of computers & Networking. Held the responsibility of assembling computers, attending service calls of customers, installation of Operating Systems & applications and maintaining & troubleshooting of small business networks

Chartered Accountancy firm. Worked as an article ship trainee.