Information Technology Operations Support | Vmware, Linux, Mikrotik, Cisco, Apc Ups, Mysql.
Current> Check and maintain Data Center electricity.> Checking UPS for electricity backup if PLN goes out.> Generator maintenance starts from checking generator indications> Warm up the generator once a week> If the UPS / Genset is damaged, a follow up will be carried out with the partner / vendor who handles the UPS / Genset> Monitoring and troubleshoot modem SMS center for OTP> Monitoring Biller, Partner, Tax and Internet Links. If a link down occurs, a follow up will be carried out with the relevant parties> Monitoring all Data Center devices such as Server, Storage, UPS, Router, Switch, DSB Cabling> Data Center room temperature monitoring. If an AC temperature warning occurs, a temperature adjustment is made. If the AC is indicated to be damaged, a follow up is carried out with the partner/vendor who handles the AC.> Installation & configuration of both physical and Virtual (VM) servers> Installation & Configuration of Switch, Router & Modem Devices> Office Wifi (LAN) Configuration> Monitoring the Web Domain used by transactions.> monitor goods or people entering and leaving the data center and netroom.> carry out routine records of disturbances, kWh, generator, AC, incoming and outgoing goods/people and link conditions.> Supports application, system, database and transaction problems.> Role as 2nd level support.> Check transaction log.> Analysis & troubleshooting on service issues.> Support and operate databases (Maintenance, repair, update, delete, backup).> Record daily, monthly and weekly transactions.> Support for reconciliation activities.> Maintenance and support of existing services on the server.> application installation on the production side (Implementator).> Transaction Mapping, Service Mapping, and Service (System) Calibration.> Analyze transaction log messages (JSON & ISO).> Operate databases to support production activities.> Work Instruction Writer.
