 Responsible for all benefits administration and compliance for health, welfare and 401(k) plans throughout Kroenke Sports Enterprises (Pepsi Center, Denver Nuggets, Colorado Avalanche, Colorado Rapids, Colorado Mammoth, Colorado Crush, Opera Shop, Dick’s Sporting Goods Park, Altitude TV Network) to include, Medical, Dental, Vision, 401(k), FSA, Life/AD&D/LTD, COBRA, PTO, and fringe benefits, as well as the Employee Handbook.  Conduct all Full-Time new hire orientation sessions; covering all benefits, handbook, policy and procedure guidelines, and all related paperwork. Act as primary contact for all brokers, TPA’s, insurance carriers, and employees. Administration of FMLA and STD claims. Benefits claims, payments & problems. Acting liaison between insurance carriers, doctors, and employee. Aid in and resolve employee relations issues and investigations. Co-implemented and administer employee Exit Interview Program. Creation of Company Health and Wellness Program Collection of data and reporting of annual 5500’s, EEO-1, non-discrimination testing, and the CMS Creditable Coverage. Reconciliation of all monthly benefit billing, including coordination with payroll, accounting, and insurance carriers to ensure proper payment. HRIS administration- Update employee database and payroll system, with benefit rate changes, employee benefit enrollment elections, address information and personal information.  Employee information on the company Intranet and Facebook. Organizing annual Open Enrollment, rolling out information, paperwork, and rate updates. Running annual Employee Health and Financial Fairs. Research on possible benefit additions and monitoring use and employee satisfaction with current benefits including surveys.

 Conduct all Full-Time new hire orientation sessions; covering all benefits, handbook, policy and procedure guidelines, and all related paperwork. Collection of data and reporting of annual 5500’s, EEO-1, non-discrimination testing, and the CMS Creditable Coverage. Reconciliation of all monthly benefit billing, including coordination with payroll, accounting, and insurance carriers to ensure proper payment. HRIS administration- Update employee database and payroll system, with benefit rate changes, employee benefit enrollment elections, address information and personal information.  Employee information on the company Intranet and Facebook.

 Directed calls on a multi-line phone system for a company of over five hundred employees for the Denver Nuggets, Colorado Avalanche, Colorado Rapids, Colorado Mammoth, Colorado Crush, Opera Shop, Dick’s Sporting Goods Park. Ordered office supplies for a variety of departments. Assisted the Human Resources department with various tasks including, copying and filing insurance claims, making databases for applicants and creating and sending applicant rejection letters. Promoted to Human Resources Coordinator based on performance.

 Taught English to native Spanish speakers in private, corporate, and school settings. Responsible for creating lesson plans, executing school curriculums, and grading students on performance.

 Managed course programs, including determining course cancellations, classroom location changes, rescheduling courses and notifying all the appropriate parties (students, instructors, staff, IS Manager) affected by the changes.  Collected and prepared instructors’ course materials for more than 100 non-credit courses per semester. Determined students’ completion of certificate requirements and issued certificate completion letters to the students. Worked with the Computer Applications Registrar to ensure students’ records were correctly checked for completion of the certificate requirements and notified students of any problems. Reviewed instructors’ evaluations to ensure they met the required minimal rating, brought any concerns to the attention of the Program Manager, including collecting and recording the instructors’ evaluation scores using Excel and Word.  Advised students about certificate requirements, programs offered and course curriculum. This included determining course exemptions, waivers and substitutions for the certificate requirements. Dealt with student, instructor and office-wide complaints. Worked with the Program and IS managers to ensure any instructor complaints and needs about the lab set up are resolved. Researched data of competitors’ courses, rates and offerings. Compiled statistics about the Program, including course enrollment history, instructors’ performance history and students’ evaluations of instructors. Advised Program Manager about market trends, new courses to offer, courses to be discontinued due to low demand. Assisted in preparing ad copy for advertising Program courses. This included updating flyers and brochures to ensure correct information is being handed out to staff, students and faculty. Computed and prepared projected and past budget summaries for the Computer Application Program.