Customer Service Engineer serves as a vital member of the Engineering Team for current & new vehicle support and design, ensuring that dealers and customers have the information they need to keep their vehicles running, and engineering has the input they need to continuously improve and evolve products.

The key functions of the SES Installation Scheduler role are the coordinationand management of electronic security installation projects. The InstallationScheduler also manages various stages of the installation process from ordervisibility to on-time delivery to installation to order closure. These businessactivities include interfacing directly with customers, coordinating projectimplementation deliverables from start to finish in coordination with the DistrictInstallation Manager, Project Managers and/or District General Manager,interfacing with internal technician resources and subcontractors, establishingand meeting installation project schedules, ordering parts as needed, anddriving customer satisfaction.

Liaison for Purchasing with Program Management and Engineering responsible for identifying, monitoring, and reporting all new program milestones and requirements to the purchasing team to ensure all gates are met.

Assists in submitting and maintain status of all Boeing and Airbus submittals, data exchanges with electronic component suppliers and technical documentation control. In addition, this position is responsible to assist on all technical publication releases and FAA document submittals.

Selection and implementation of Quality Assurance and Quality Control processes.Worked with engineering during development phase to ensure manufactured designs met QC standards.Responsible for all QC inspections of incoming materials, in process vehicles, and pre-delivery inspections.Lead fabricator and "frame to finish" assembly tech on a new, innovative electric multipurpose vehicle.Member of the team that brought the Firefly ESV electric multipurpose vehicle from drawing board to a current production model.

Fabricator, welder, and mechanical duties including the installation and maintenance of wind turbine systems from the ground up. Fabrication of wind turbine components and heavy steel support structures Wind turbine testing including the fabrication and installation of test equipment and data acquisition on the patented AeroCam Technology wind turbine.

Premium home theater sales as a Magnolia Pro2 including home theater design, whole home automation design, and scheduling of installation services.

Responsible for daily operations including supervision of employees and scheduling of account appointments.Provided superior customer service to thirty-eight lighting showroom accounts which included inventory control, showroom display design/construction, product sales/marketing, and conducting product seminars.

Developed, built, and supported numerous class winning racing vehicles and ground breaking vehicle concepts including Porsche Club Racing class GT-1 vehicles (DOOM, DOOM II, Thunder, White Lightning, and Red II) and SCTA land speed record vehicles Ferrari 288 GTO Bonneville AA/BGMS (World’s Fastest Ferrari) and The Millennium Falcon H/BGT (Toyota MR2 with 4 class land speed records).