Diana Falck, Mba Email & Phone Number

Istanbul, TR

https://linktr.ee/cutfi

Worldwide, OO

Henrico, Virginia, US

+ Client project work involved computer training, streamlining operations, Web design, graphic arts, troubleshooting, marketing and sharing best practices.+ Personal and customized one-on-one tutoring specializing in Windows, Microsoft Office (Excel, Outlook, Word and PowerPoint), Facebook, LinkedIn, Skype, devices, files/folders, photos, the Internet.

Albuquerque, NM, US

+ Provided CPOE support for Skilled Nursing, Cardiac Progressive Care, Infusion Center, Endocrinology HOD and Cancer Center. + Extensive and advanced SmartPhrase building with lab base names, SmartLinks and SmartLists to pull data from patients' charts to provider notes.

Phoenix, AZ, US

+ Provided advanced training to hospitalists, physician consultants, and clinical staff+ Documented end-user concerns and submitted tickets to the command center for training and development

Charlotte, NC, US

+ EpicCare Inpatient CPOM support in Cardiac/Vascular Telemetry, Neuro Sciences Intensive Care Unit (NSICU), Neurosurgery ICU, ICU and Behavioral Health.+ Trained physicians and surgeons on Dragon Medical dictation software.

Englewood, CO, US

+ EpicCare Ambulatory Orders and Dragon physician support.+ Ensured MU requirements by shadowing physicians during patient encounters.

Durham, North Carolina, US

+ Epic Inpatient Implementation Support for Clin Doc and Orders.+ Special Consultant to Radiology Vice Chair for Workflows and Preference Lists. + Troubleshooter for Ambulatory, Radiant, Cupid and Cadence.

Sacramento, California, US

+ Provided Epic Ambulatory support to Clinicians and Administrative Personnel in Clin Doc application+ Coached front office with Cadence and ADT. + Trained staff on Epic UserWeb.+ Promoted to consult at Herrick campus for outpatient PT, OT, SP, Audiology and Lymphedema. + Weekend assignment hospital departments included ICU, Cardiac Tele and L&D for.

Reading, US

+ Lead Epic Inpatient Orders support for Physicians, Hospitalists, Nurse Practitioners and Medical Directors at the Reading Health Rehabilitation Hospital.+ Extensive build experience for Orders with progress notes, history and physicals, discharge summaries, etc.+ Trained staff, Super Users and consultants on best practices, tips and tricks.

New Orleans, Louisiana, US

+ Provided Epic ATE support to Hospitalists and Teams. + Built Orders templates per physicians’ requests.+ Trained Consultants and Super Users on CPOM best practices.+ Haiku and Canto Coach.

Scottsdale, AZ, US

+ Epic credentialing process entailed six weeks training on Inpatient Orders module, passing two exams and presenting a portion of the class to Epic.+ Classroom trained approximately 500 Physicians, Surgeons, NPs and PAs. + Provided post Go Live support throughout the hospital (PACU, Med/Surg, ED, Outpatient, etc.) for 3 months.+ Troubleshooter for OpTime.

Surprise, AZ, US

Taught basic computer skills, the Internet and Email.

Long Beach, California, US

+ Quality Assurance lead to train, implement and maintain credentialing and Network Management contract automation program. + Examined, tested and developed information technology to promote Web-based software and educate department heads as well as train key staff to overhaul manual tracking systems. + Evaluated and recommended process changes and.

+ Responsible for organizational credentialing including JCAHO, CMS, ACR, etc. accreditation for an OFR (Operational Financial Report) audit.+ Revamped, organized and created systems to compliant federal and state regulatory standards that are cost-effective and provide improved service to Medicaid and Medicare members.

Arlington, VA, US

(01/08-05/08)+ Managed projects entailing process improvement from audit reports, employee and customer surveys as well as lean initiatives such as hiring cycle-time, information sharing/collaboration and well-being campaign.+ Responsible for Tobacco-Free Workplace initiative promotion and support.(09/07-10/07)+ Built solid presentations for top executives.

New York, NY, US

Khartoum & Juba+ Standardized Human Resources systems with a specific focus on South Sudan internal differences considering regional contracts to produce a coherent national staff personnel policy addressing salary grades and benefit packages. Examined tax regulations and national laws to guarantee compliancy. + Ensured holistic view to new policies while.

Grand Rapids, Michigan, US

Kabul+ Initiated and implemented a comprehensive HR system which included revamping compensation, evaluating training and continuing education programs, establishing employee and facility policies in association with ongoing assessment of job descriptions, capacity and performance plans.

Washington, DC, US

+ Recruitment, coordination and deployment for the Give Hope Now initiative for 40,000 volunteers nationwide.

Phoenix, Arizona, US

World headquarters for Food for the Hungry (FH) relief and development organizationUSA, Asia & Africa (2002-2005)+ Conducted strategic research and needs assessment via business cases, e-tools and surveys. This led to spearheading an initiative that recaptured revenue loss and increased prospective fundraising efforts and targets.+ Examined structures.

Phoenix, Arizona, US

(Field Office)Bukavu, DRC(05/03 - 05/04) + Crafted policies and procedures for sectors, reporting, budget breakdown and technical support.+ Ensured compliance with primary and supplementary donor agency stringent funding regulations.+ Continually monitored and evaluated ongoing administration and human resource operations to recommend and implement.

Monterrey, Nuevo León, MX

Multinational cement supplier employing 26,000+ Collaborated with leadership on business policy formulation, HR standards program communications, and compliance matters involving legal and regulatory guidelines.+ Conducted employee orientation training, facilitated performance management program and provided instruction in the usage of HRIS tools.

(Cemex e-consulting subsidiary – dissolved at end of 2001)+ Created skills mapping methodology to expedite targeted resource deployment and enhance career management planning (included gap analysis plus needs and project performance measurements).+ Critiqued and determined global capacity discrepancies ensuring bench strength was available for and aligned.

Norwalk, CT, US

+ Championed new avant-garde HRIS tool (HireSystems) for Human Resource Department. Led successful transition from decentralized to centralized hiring process. This enabled firm-wide recruiting collaboration, applicant tracking besides workflow and reporting efficiencies.+ Crafted intranet training guide for this initiative that was used and leveraged.

Detroit, Michigan, US

General Motors University, Leadership College(09/99 - 12/99) + Conducted research and benchmark studies for prominent leadership development programs. Objective was to revise the overall strategic direction of executive education and consolidate under one “virtual” roof. Resulted in revolutionary approaches to curricula via online programs, interactive.

Washington, District Of Columbia, US

Santo Domingo & La Vega + Served as advisor to Executive Director, President and Board of Directors for Chamber of Commerce serving over 300 local conglomerates. Authored proposal to increase membership by 100% through annual exposition to promote trades and investments. Additional funds were secured by revamping dues and inscription fees, and collecting.

GB

+ Executed design and production of client deliverables. + Worked closely with Managers and Consultants on best practice organization and business process mapping documentation.

Washington, DC, US

Planned and implemented U.S. export promotion by marketing activities such as + hosting and recruiting potential U.S. business partners for foreign buyer delegations+ researching overseas trade events and market opportunities for exporters+ Contacted exporters to determine interest in overseas trade shows, export leads, conferences, and other trade events.

+ Contributed to the organization of Future of Privatization in Europe conference featuring French Prime Minister and GATT Director+ Coordinated release of information regarding privatization and related issues to the international press corps

Mba, Global Strategic Hr/Od, Spanish & Latin America

Ba, International Business/Economics & Spanish