Employee Relations *Successfully co-led a transition in ownership of the Berghoff Restaurant by liaising with legal counsel, notifying and communicating with appropriate governmental entities and workforce, leading to an 80% retention rate. *Provided support and education to department managers on HR and legal guidelines and procedures.*Administered annual performance reviews for hourly and salary employees and ensured that all performance plans are followed through and documented accurately. *Directed company complaint procedure by conducting internal investigations, recording information-gathering interviews, and documenting findings.*Formally represented the company in discrimination disputes with the IL Department of Human Rights. *Hired approximately 60 staff members per year by creating a pipeline of candidates through strategic hiring, employee relations, and academic partnerships. Administration*Reduced company liability by implementing a centralized on-boarding process and documentation audits.*Negotiated cost-effective IT solutions to reduce network disruptions and to increase work productivity and protect company’s assets. *Partnered with company Controller to record revenue, tax filings, accruals, reconciliations, and other month-end duties. *Controlled budgets for office supplies and equipment, employee recruitment, Workers Compensation injuries, and employee benefits, resulting in YOY expense reduction.Payroll/Finance*Implemented with Controller new payroll processing system, resulting in a 50% reduction in administrative costs and more detailed information gathering. *Enforced and executed an enhanced tracking and oversight of human resources policies and confidential personnel information, resulting in a 2.5-point reduction in payroll taxes. *Ensured satisfaction, affordability, and positive investment outcomes by working closely with insurance brokers and fiduciaries to administer and manage employee group benefits.

*Responsible for day-to-day bookkeeping and collections, maintaining calendar and events planning.*Worked directly with company Controller to ensure company compliance, due diligence and reconciliation, as well as successfully assisted in audit representations.*Responsible for maintaining internal company controls and initiating smooth transition of duties to new Controller.*Provided user account statistics, analyses, and document generation for presentations as well as managed and maintained company database for internal controls and streamlining of digital files. *Managed relations with vendors and responsible for inventory, where I implemented procedures to ensure more accurate listing to prevent costly order redundancy.*Supported Customer Support Manager as point-of-contact for user support issues and customer relations, utilizing cloud-based software to triage and delegate cases to appropriate company specialist.

*Demonstrated ability to cooperate in team environment with little supervision in pursuit of project goals and target dates* Successfully maintained communication and understanding of multi-level operations and frequently made decisions in changing and new situations*Analyzed material data and maintained detailed and accurate records