David Featherstone

David Featherstone Email and Phone Number

IT Security Manager at SaleCycle @ SaleCycle
David Featherstone's Location
Thornaby-On-Tees, England, United Kingdom, United Kingdom
David Featherstone's Contact Details

David Featherstone work email

David Featherstone personal email

n/a

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About David Featherstone

David Featherstone is a IT Security Manager at SaleCycle at SaleCycle. He possess expertise in powershell, scom 2012, system center orchestrator, teamquest performance suite, scripting and 12 more skills. Colleagues describe him as "Dave is an excellent IT Security Manager. Dave champions the need for secure code and infrastructure. Dave finds ways to increase the engagement of others to produce a secure platform by providing and monitoring the uptake of interactive training. Dave also shares his extensive security knowledge using demonstrations of security breaches in the news showing the mechanism for the breach and how we protect against it. I have found Dave to be a supportive management team member." and "I've worked with David for a number of years now at SaleCycle within the Information Security Team and it's been amazing to work so closely with someone who makes you feel so supported an assured. During our time, we have collaborated on a number of projects and Dave's attention to detail, particularly on the more technical aspects of information security, has been impeccable. He's absolutely passionate and very knowledgeable in this area, and personally he has helped me immensely in translating those in-depth and technical aspects of security into something I can understand. He's highly collaborative across the business, including being flexible in his work in order to not only ensure security at SaleCycle, but also the efficiency and effectiveness of other business processes. He uses his keen eye for detail and great logic and understanding of operations to give extremely valuable input and guidance to make SaleCycle better at what it does. I'm yet to come across a technical piece of work that David can't do! He is so keen to continue learning and is comfortable generating solutions, ideas and driving innovation. During his time here he has really driven the maturity of SaleCycle's ISMS, implementing a number of security controls (both technical and non-technical) and ensuring the effective mitigation of information security risks. For example, he has been key in creating SaleCycle's information security risk register, implementing security monitoring and alerting mechanisms, developing appropriate vulnerability management procedures and bringing attention and focus to security matters at all levels within SaleCycle. This has been instrumental in maintaining our ISO27001 certification and meeting the security needs of our stakeholders. David is reliable, trustworthy, open, honest and confident in the execution of his work. These are all great traits within the infosec space, and I'm sure he will continue to be successful and invaluable in his career."

David Featherstone's Current Company Details
SaleCycle

Salecycle

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IT Security Manager at SaleCycle
David Featherstone Work Experience Details
  • Salecycle
    It Security Manager
    Salecycle Oct 2018 - Present
    Gateshead, Gb
    SaleCycle are a SMB based in the North East England which have a product hosted in AWS.Worked as part of a Small Information Security team using Scrum, focusing on the technical implementation of Information Security across a business of 115 people and the SaleCycle product.Was instrumental in taking SaleCycle from a company with a low level of Information Security maturity to one with mature and effective Information Security Controls, including helping attain ISO 27001 certificationMaintained clear and effective policies to maintain the company’s ISMS implementation, including writing and implementing the Vulnerability Management, Patch Management, Password usage, Network Security & Monitoring, and Access control policiesWorked with Engineering and Product teams to implement security in the development Pipeline, using techniques such as STRIDE Threat ModellingOrganised annual External Penetration Tests of the SaleCycle Web Application and ensured effective resolution of any issues found based on their severityHeld Risk Workshops with stakeholders across the business in order to accurately and effectively document information security risks and treatments within the Eramba GRC tool.Communicated Information Security concepts and information to all levels of the business, including directly to C-Level.Monitored the threat landscape in order to ensure that SaleCycle’s controls were appropriate and risk assessments were appropriate.Managed Information Security Incidents and conducted in-depth technical investigations including log analysis, using AWS GuardDuty, AWS Cloudwatch as well as manual log searches.Assisted in Patch Management and Vulnerability assessment of AWS Cloud based services and on-premise servers using tools such as Tenable.io and nmap.Implemented Security Testing such as SAST in CI/CD pipline using open source tools.Security Assessed third party suppliers and integrations in order to manage the risk that those suppliers may introduce
  • Salecycle
    Systems Support Engineer
    Salecycle Jun 2015 - Oct 2018
    Gateshead, Gb
    Wrote clear and effective policies for the company’s ISO 27001 implementationImplemented multiple effective technical and organisational controls for the company’s ISO 27001implementationResponsible for the IT equipment in 4 offices based in the UK, US, Singapore and France.Set-up and maintained security hardened firewalls, network devices and serversMaintained effective relationships with suppliers for purchases of new hardware and softwareKnown High quality first and second line support for the business as part of the internal service desk whichsupported the company’s 160 employeesSetup and troubleshooting of cloud-based and physical production serversSupported production services that used AWS services such as Kinesis, DynamoDB, s3, EC2, Route53, EBS, RDSOut of Hours on call for production servicesContinuously received positive feedback on work from managers and colleagues
  • Frontica Business Solutions
    Monitoring Consultant
    Frontica Business Solutions Feb 2014 - May 2015
    Teaneck, New Jersey, Us
    Implemented and maintained TeamQuest Capacity Management Software across 1700+ ServersUsed Capacity management software to help identify root causes of problems.Authored Powershell scripts to integrate SCOM R2 2012 and BMC RemedyDesigned and implemented System Center 2012 Orchestrator Runbooks to automate resolution of SCOMAlertsDesigned, implemented and tuned SCOM management packs based on Service Owners' requirementsResponsible for the maintenance and quality of a SCOM 2012 R2 environment.Designed and implemented Dashboards in Savision Livemaps based on customer requirementsDesigned Scripts to report on the End User Experience of services
  • Aker Solutions
    Service Desk Analyst
    Aker Solutions Mar 2012 - Feb 2014
    Fornebu, Akershus, No
    First Line and Second-line support work with 80%+ First Time Fix rateEffectively helped support a user base of 25000+ usersGained a strong knowledge of various technical systemsWorked independently and effectively as lone out-of-hours agent.Maintained good working relationship with customers and colleagues
  • Hewlett-Packard
    Problem Manager
    Hewlett-Packard Jun 2011 - Mar 2012
    Houston, Texas, Us
  • Hewlett-Packard
    Senior Service Desk Analyst
    Hewlett-Packard Jun 2010 - Jun 2011
    Houston, Texas, Us

David Featherstone Skills

Powershell Scom 2012 System Center Orchestrator Teamquest Performance Suite Scripting Macro Scheduler Active Directory Troubleshooting It Operations It Management Incident Management Technical Support Networking Itil Service Desk Windows Server Windows 7

David Featherstone Education Details

  • Heriot-Watt University
    Heriot-Watt University
    Computer Science

Frequently Asked Questions about David Featherstone

What company does David Featherstone work for?

David Featherstone works for Salecycle

What is David Featherstone's role at the current company?

David Featherstone's current role is IT Security Manager at SaleCycle.

What is David Featherstone's email address?

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What is David Featherstone's direct phone number?

David Featherstone's direct phone number is +4479762*****

What schools did David Featherstone attend?

David Featherstone attended Heriot-Watt University.

What skills is David Featherstone known for?

David Featherstone has skills like Powershell, Scom 2012, System Center Orchestrator, Teamquest Performance Suite, Scripting, Macro Scheduler, Active Directory, Troubleshooting, It Operations, It Management, Incident Management, Technical Support.

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