Technical experience: - RPA: UiPath and Blue Prism platforms, PyCharm, SQL- ITIL® Foundation Certificate in IT Service Management (June 21st, 2018)- Ticketing / Event management: BMC Remedy, TrueSight- Video: DVB-S, MPEG standard, IRD configuration, Promax TV Explorer- Data platforms: iDirect suite, Newtec Sat3Play- Monitoring tools: Nagios, Cacti, Dataminer- Basic knowledge of networking CCNA and C/C++ programming- Data visualization and business intelligence: basic knowledge of Tableau, Apache Superset- Spectrum analyzer Agilent SA- Remote assistance tools: Teamviewer, VNC- Version control systems: Subversion SVN- Microsoft tools: Word, Excel, Powerpoint, Visual StudioSocial and organizational skills:o Team player, leadership and organization of team activities, orientation to performance and KPI/KPO, experience in time-critical situations of high pressure, developed through the service operations management at worko Good communication skills, customer orientation and attention to details, increased through the relationships with colleagues and customers and through continual improvement processeso Problem solving attitude, proactive and easy-going personality, time flexibility perfected with work on shifts, international experiences and availability to travel for worko Product and service retail skills improved with occasional direct businesses
Listed skills include Mpeg, Idirect, Nagios, Cacti, and 23 others.
