Leveraging experience in IT infrastructure strategy, engineering and operations to lead clients through the complex outsourcing lifecycle, from target model creation through to contracting and transition. I have substantial experience leading and coordinating IT advisory engagements across multiple industries, including financial services, power & utilities, and consumer goods. I have lead clients in putting together strategic outsourcing models to fit their changing needs. I've put these… Show more Leveraging experience in IT infrastructure strategy, engineering and operations to lead clients through the complex outsourcing lifecycle, from target model creation through to contracting and transition. I have substantial experience leading and coordinating IT advisory engagements across multiple industries, including financial services, power & utilities, and consumer goods. I have lead clients in putting together strategic outsourcing models to fit their changing needs. I've put these strategies into action driving clients in provider selection, negotiations support and transition management. I've also helped clients work though performance and delivery issues with legacy deals to greatly improve overall satisfaction.Client experience includes:- Helping a financial services client migrate multiple data centers. This included colo selection and contracting, transformation vendor selection and contracting and overall program governance and leadership to complete successful migrations.- Leading the creation of a outsourcing strategy, provider selection, RFP development, RFP management, provider selection, contracting and negotiations, and transition management and support for ITO transactions across many industries.- Assisting multiple client to evaluate current agreements to determine what is getting in the way of obtaining value, developing solutions and driving provider interactions to bring transaction to a significantly better place. Show less

Provided strategic and operational advice and support for client outsourcing initiatives, including:• Project management and guidance to lead the sourcing transaction team at an international, consumer goods manufacturer and retailer in the successful completion of a multi-tower outsourcing engagement. Services included IT service desks, data centers, systems operations, network operations and end user support. The transaction included the support for over 40 global locations and… Show more Provided strategic and operational advice and support for client outsourcing initiatives, including:• Project management and guidance to lead the sourcing transaction team at an international, consumer goods manufacturer and retailer in the successful completion of a multi-tower outsourcing engagement. Services included IT service desks, data centers, systems operations, network operations and end user support. The transaction included the support for over 40 global locations and over 20,000 end users.• Support for the outsourcing of application maintenance services and assessed the sourcing of retail store support services.• IT leadership for a major multi-tower sourcing engagement with a large, national non-profit organization. This engagement included over 600 assumable IT staff, an annual IT spend of over $200M and the support for over 1,000 locations Show less

Independent consultant offering sales, operational and technical systems consulting to an off-shore information services provider.

Oversaw 300 systems in three locations with a $15M budget, staff of 60 serving 12 divisions and 60,000 end-users. Built and managed enterprise’s e-Commerce hosting facility, led Enterprise Systems Management team, Performance & Stress Testing team and application development team. Key initiatives included:• Implementing a shared eCommerce hosting facility as well as the associated business and management processes at a large financial services company. Grew from the support of 2… Show more Oversaw 300 systems in three locations with a $15M budget, staff of 60 serving 12 divisions and 60,000 end-users. Built and managed enterprise’s e-Commerce hosting facility, led Enterprise Systems Management team, Performance & Stress Testing team and application development team. Key initiatives included:• Implementing a shared eCommerce hosting facility as well as the associated business and management processes at a large financial services company. Grew from the support of 2 applications to 250 applications by providing a unique internal and on-demand hosting facility.• Creating the first consolidated WebSphere application hosting environment for the support of over 150 java applications across all business units. Resulting in a savings of $800M per year over what was then traditional application hosting methods.• Leading an effort to successfully implement off-shore staff in the support of systems administration. Resulted in a staffing cost reduction of 45% and provided more complete customer support.• Leading the reengineering of the Enterprise Systems Management team and processes to greatly improve the utilization of previously purchased tooling. Resulted in over 90% gain in system monitoring accuracy and allowed for the creation of an MIS system to manage the overall IT infrastructure. Show less

Led team of 15 engineers managing 1,200 Unix systems supporting 10,000 retail brokers, 700 financial traders and ~1500 back office operations staff. Implemented and maintained core Unix systems enabling both retail brokerage and trading divisions.

Sold and supported networking devices, CICS, Office Software and Unix systems. Met and exceeded quota and attended IBM’s sales achievement recognition trip, the ‘100% Club’ every year.