Hands-on, results-oriented professional with 20 plus years of experience developing and managing mixed platform environments, possessing a unique combination of technical and leadership expertise, in conjunction with the ability to maximize utilization of existing resources and plan for long-term initiatives. Proven record as a team leader committed to outstanding customer service and improving bottom line productivity.Professional Highlights:● Implementation of Global VDI development operations environment utilizing VCE, vBlock hyperconverged infrastructure.● Disaster Recovery Planning: Spearheaded the design and implementation of comprehensive disaster recovery strategies, including Veeam Backup and Replication, ensuring business continuity and data integrity for critical systems.● Colocation Facility Management: Operated and maintained an off-site colocation facility, ensuring high availability and optimal performance of hosted systems and services. This included overseeing physical and network infrastructure, managing vendor relationships, and implementing best practices for data security and disaster recovery.● Successfully developed and supported automated, image-driven, Windows Server environment deployment to more than 6500+ retail stores as a precursor to PCI Compliance effort.● Designed, tested, and released a hardware-based fan replacement solution for an aging server platform when replacement parts became unavailable. This effort saved a multi-million-dollar contract from legal termination by the customer.● ITIL ® v3 Foundation Certification