Dante F. Email & Phone Number

▪︎Experienced Small Business Banker with a demonstrated history of working in the banking industry. ▪︎Primarily responsible for providing business and financial products and services to small business customers. Identifies and address cross-sell opportunities. ▪︎Serves as resident expert for small business products, services, and strategies. Acquire and deepen small business customer relationships with a focus on client delight and retention. ▪︎Perform tasks such as opening deposit accounts; handling credit, treasury, and payroll referrals. ▪︎Training new small business bankers to be proficient in regulatory procedures pertaining to new position. Develop new hires using call calibrations, role plays and classroom training in order to create agents of excellent client experience. Provide real-time assistance during new hire on the job training period in order to provide a seamless transition from classroom to new role. ▪︎Member of Bank of America Employee Engagement Team with the goal of maintaining high morale in the department. This was accomplished by personally sending out motivational quotes to other leaders and entire department. ▪︎Skilled in Analytical Skills, Microsoft Word, Salesforce, Interact. Coaching, Team Building, and Account Management. ▪︎Graduated from National Strength and Conditioning Association. Certified Personal Trainer.