Dylan Matthew Fragante Email & Phone Number

Fontana, CA, US

Los Angeles, California, United States

* Performed customer requests for fiber cross-connects and disconnects. * Assisted and coordinated with customers to resolve their trouble tickets or remote hands requests in a timely manner. * Utilized CRM software (Salesforce) to process tickets, coordinate with the team, and communicate with customers.* Carried out security tasks such as package.

Fontana, California, United States

* Operated point-of-sale systems and processed cash and card transactions accurately. * Provided excellent customer service, assisting patrons with inquiries and purchases. * Maintained store appearance through continuous organization and cleanliness. * Priced merchandise according to company guidelines.* Organized and categorized donated items for.

Consistently annotated 50+ coding tasks weekly, analyzing AI model responses through detailed rating and review.Authored Python/C++ scripts exemplifying user prompts per coding standards for AI learning.Meticulously reviewed/edited AI-generated code collaboratively to optimize training data.Provided explanations and strict ratings for multiple language.

Created and successfully implemented an efficient record-keeping system using Google Sheets to manage and track warehouse items and products, ensuring minimized wastage and accurate up-to-date inventory information. Increased inventory management efficiency by 50% and lowered costs of product costs by 20%.Fostered positive relationships with customers.

Responsible for training and onboarding new hires, providing comprehensive guidance on warehouse protocols and procedures. From my training, the new hires consistently achieved and surpassed daily quotas while maintaining a high standard of work quality.Fostered effective communication with peers and managers to optimize daily operations and ensure.

Computer Science, Computer Science, Graduated

Activities and Societies: UCR Navigators, ACM

Bachelor Of Science, Computational Science