Licensed Health Insurance Agent
Current- Remote, At Home, inbound call-center environment for TTEC client, Kaiser Permanente Healthcare.
- Provide coverage information to various Large and Small Employer Plan Members/Prospects
- Answer questions regarding benefit plans and recommend a plan which meets Members/Prospects needs.
- Search and guide Members/prospects on how to obtain doctors, Prescription prices and other medical or ancillary services
- Guide Member/prospect on Enrollment Process.
- Document Interaction on Salesforce