Diego Rodrigues Email & Phone Number

Miami, Florida

• Conducting research to identify business trends that could impact the company’s operations or products.
• Developing reports on findings and recommendations for future project.
• Developing and managing project timelines, milestones.
• Ensure business processes are running in accordance with Agile methodologies.
• Communicating with stakeholders to gather requirements and address concerns or issues.
• Conducting training sessions on new technologies or processes.

Miami, Florida

São Paulo Area, Brazil

• Documented business processes related new solutions.
• Documented technical material to support developers.
• Performed gap analysis in the solution to launch new version.
• Monitored and reported on client problems and issues.
• Preparing presentations (Excelsius, MS PowerPoint) for business meetings.

São Paulo Area, Brazil

• Led team to customize B2B services and SaaS using the PMP best practices and Scrum.
• Managed meetings to collect business requirements with the client and the company’s business area.
• Documented business processes related new internal needs.
• Documented technical material to support developers.
• Conduced internal meetings weekly with the team to monitoring the project.
• Defined scope with clients and offered new stand-alone products.

São Paulo E Região, Brasil

• Led a team onsite and remote (Mexico) in developing strong mobile security systems, using best practices PMI and own company’s methodology.
• Prepared technical manuals by solutions multi languages.
• Creating application prototypes and screen mock-ups.
• Conducted meetings to report projects status.
• Presented at shows by demonstrating solutions and training customers.
• Important clients include: Gemalto, Itau, Banrisul.

São Paulo E Região, Brasil

• Led functional and technical teams to develop company goals using best practices PMI and ITIL.
• Negotiating with partners to provide fast solution and less cost.
• Documented business processes related new internal needs.
• Documented technical material to support developers.
• Tested solutions before deliver to end-users.
• Implemented (configuring and testing) SAP Management module time (PT) according Brazilian labor regulation to support 20.000 employees.

Sao Paulo

• Raised requirements for solution development in the HCM module, participating as business analyst in project implementation, payroll and benefits.
• Supported the third level help desk in the SD module.
• Prepared business and technical documents to reflect the clients’ needs.
• Created applications related to customer incentive campaign using visual studio.
• Collected, cleared and mapping data to support the business intelligence area.
• Analyzed data and debated with Business area strategies focused on client.

• Developed CRM applications.
• Developed ETL routines, algorithms.

São Paulo Area, Brazil

• Coordinated IT teams responsible for the development of CRM projects, focusing on real estate markets.
• Performed survey requirements and modeled processes.

São Paulo E Região, Brasil

• Developed applications for customer incentive campaign.
• Raised Requirements, Modeling databases and Business processes.

São Paulo Area, Brazil

• Developing internal applications in VB language to the Caixa Economica Federal, using the SQL Server 2000 database.
• Responsible for requirements gathering and structuring processes.

São Paulo Area, Brazil

• Developed e-learning using the FLASH tool and media.