Daniel Gallagher

Daniel Gallagher Email and Phone Number

Product Owner of SqBx Package Tracking @ Ubiquia - Delivering software solutions using Scrum and Agile methodologies for dynamic SaaS environments @ Ubiquia
phoenix, arizona, united states
Daniel Gallagher's Location
Chandler, Arizona, United States, United States
Daniel Gallagher's Contact Details

Daniel Gallagher work email

Daniel Gallagher personal email

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About Daniel Gallagher

• My focus is to work with each party and communicate requirements, while maintaining the development backlog• Product Owner at Ubiquia with 10+ years experience in the software development work field• I work with our stakeholders, customers, development/qa teams, and I determine what features/bugs are placed into sprints• I have knowledge of how Scrum is used in a SaaS environment and have used Slack, Trello, Jira, Confluence, Axosoft, Google Workspace, and Zoho to keep our stakeholders, customers, teams, and partners informed

Daniel Gallagher's Current Company Details
Ubiquia

Ubiquia

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Product Owner of SqBx Package Tracking @ Ubiquia - Delivering software solutions using Scrum and Agile methodologies for dynamic SaaS environments
phoenix, arizona, united states
Website:
ubiquia.com
Employees:
16
Daniel Gallagher Work Experience Details
  • Ubiquia
    Product Owner
    Ubiquia Feb 2019 - Present
    Phoenix, Arizona, United States
    I work with stakeholders, partners, and our customers to determine what features/bugs are placed into sprints. My focus is to create easy to understand user stories. My previous knowledge of how coding works helps in this process and I find it very fulfilling to communicate this to my team. I proud myself on being an active listener, resolving any conflict that might arise, and making tough decisions on what we can accomplish along our roadmap.
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  • Ubiquia
    Lead Technical Specialist
    Ubiquia Mar 2014 - Feb 2019
    Phoenix, Arizona, United States
    This position would require me to manage a team of support representatives, sometimes going on site to install our solution and/or train the customer on how to use it, review any items that our team might be a bug before it would go to Dev/QA, and onboard customers by setting up Training and Demos for our product.
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  • Ubiquia
    Technical Specialist
    Ubiquia Aug 2011 - Mar 2014
    Phoenix, Arizona, United States
    I would work with many customers by phone, email, tickets, and live chat. I would help troubleshoot any issues that our customers might be having. These could range from explaining how to use the software to remoting into their PC or Mobile Device to view and duplicate the problem and create a developer ticket. I would also setup and train customers to use our system, configure any peripheral or mobile devices for the customer and package then ship them, and perform RMAs for any devices that were not working as intended. We would review the device to ensure it was faulty, perform any updates, and either ship it back or send out for repair.
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  • Quiznos
    Store Manager
    Quiznos 2009 - 2011
    Tempe, Arizona, United States
    Maintained and lead 3 different store locations by hiring new members, creating weekly work schedules, and scheduling team meetings. Manage the store logistics by placing shipments for the stores and maintain inventory levels. Ensured the success of each team while successfully maintaining procedures and team morale
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  • Godaddy
    Technical Sales Support Specialist
    Godaddy Aug 2008 - Mar 2009
    Tempe, Arizona, United States
    Assisted customers by dealing with any billing and technical issues. Worked with domains, hosting, and emails when troubleshooting customer issues. Provided information about our products to customers to ensure the best customer experience. Utilized the technologies available and my coworkers experience to help better my knowledge in the workspace
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  • Quiznos
    Night Manager
    Quiznos 2007 - 2008
    Tempe, Arizona, United States
    Made sure everything was in check, put food orders away, normal duties, dealt with unhappy customers and compromised with them, and helped make the weekly schedule.
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  • Quiznos
    Shift Leader
    Quiznos 2006 - 2007
    Tempe, Arizona, United States
    Managed nights with a crew and made sure customers were pleased, did daily drops, recorded our sales, and made sure everybody was doing their job.
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  • Quiznos
    Sandwich Maker
    Quiznos 2005 - 2006
    Chandler, Arizona, United States
    Started out with normal duties as in taking trash out, helping customers, doing dishes, running cash register, and keeping the store looking nice.
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Daniel Gallagher Education Details

Frequently Asked Questions about Daniel Gallagher

What company does Daniel Gallagher work for?

Daniel Gallagher works for Ubiquia

What is Daniel Gallagher's role at the current company?

Daniel Gallagher's current role is Product Owner of SqBx Package Tracking @ Ubiquia - Delivering software solutions using Scrum and Agile methodologies for dynamic SaaS environments.

What is Daniel Gallagher's email address?

Daniel Gallagher's email address is dg****@****uia.com

What schools did Daniel Gallagher attend?

Daniel Gallagher attended Chandler/gilbert Community College, Rio Salado College.

Who are Daniel Gallagher's colleagues?

Daniel Gallagher's colleagues are Jason Farmer, Brooke Bosch, Steve Villacres, Kelsey Swanson, Ben Peryea, Mihai Enea, Dan Cruz.

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