Sr. Director, Client Relationship Management
Mullintbg
Dallas, Tx
Maintain overall responsibility for all aspects of service delivery to 15-20 corporate clients with 25-30 different plan designs.Establish and maintain healthy relationships with each client at the highest possible level. Participate in multiple face to face meetings with clients each year including annual reviews. Work with clients' Human Resources, Legal (internal and outside counsel), Finance, Accounting staffs, and participants, as well as third party administrators to implement and administer Non Qualified Benefit Plans for Fortune 1000 companies. Revenue Generation and Retention - Identify and pursue new and enhanced revenue within existing clients (add ons and new product). Retain/defend existing client revenue. Draft and review communication materials relating to plan setup and/or changes due to Corporate or legislative decisions. Extensive knowledge of non-qualified plans, investments, ERISA, IRS code pertaining to retirement plans, and compliance issues. Manage the enrollment and re-enrollment process as well as conduct onsite enrollment meetings that include retirement and investment education for senior-level employees.Actively participate in the marketing, design and implementation of new or takeover Non-Qualified Retirement Plans through RFPs, in person client meetings and proactive phone calls. Track current and projected future benefit liabilities, and analyze shortfalls on funding.Collaborate with several senior consultants to establish key relationships.