David Gauer Email & Phone Number

(Merger between Cardtronics and NCR)

Frisco, Texas

(Merger between Cardtronics and NCR)

• Improve the data quality by identifying and spearheading areas of improvement (i.e. automation opportunities, documentation requirements, consolidating inventories).
• Conducting root cause analysis on complex data issues, maintaining an Issue Log and working with business and technical teams in managing cleanup activities for data discrepancies.
• Working on an initiative to make enhancements to the center’s web portal coordinating closely with the Project Manager in creating a project plan that determines the stages and timeframes of the project, mitigates.
• Effectively facilitating requirements-gathering sessions with end users, perform gap analysis, collecting, analyzing and documenting existing and new business requirements, translating business requirements into a.
• Engaged in developing sales and customer trend reports to determine the success of marketing campaigns, conducting RFM analysis to achieve customer segmentation and formulating sales strategies.
• Contributing to the definition and collection of customer metrics pertaining to customer conquest, attrition, retention, experience, expense and communicating the information to the C-level executives on a regular basis.

• Provide an objective analysis of the financial condition and credit worthiness of commercial banking clients. Analysis is performed through the examination and interpretation of historical and projected financial.
• Communicated extensively with the business stakeholders, process owners, users to identify their requirements, produced detailed specifications and planned the project deliverables with the software development team.
• Made use of SQL and excel to analyze the financial data coming from the commercial clients and worked with the developers to create easily understandable ad-hoc reports for total of approximately 100 clients.
• Worked with business and technical stakeholders to automate (through spreadsheets) regulatory filing notifications for the compliance team, producing significant time savings for the group.
• Conducted stakeholder Joint Application Design (JAD) interviews and facilitated meetings with project teams. Translated business user concepts and ideas into comprehensive business requirements documents.
• Conducted UAT sessions with the cross-functional business teams to ensure the software was aligned with the specifications given by the business teams.

Master Of Business Administration - Mba, Cyber Security

Bachelor Of Business Administration (Bba), Management & Finance

Activities and Societies: Sigma Alpha Pi

Associate Of Arts, Business Administration And Management, General