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I am currently on sabbatical from the workforce. I spend my time now volunteering with the Kentucky Chamber of Commerce teaching employers how to hire and retain veterans and military spouses as well as visiting military installations and teaching transition classes. This is in addition to my work as a member of the Kentucky governor’s veterans advisory board and veterans trust fund board. I also work with transitioning Service members and military spouses and I specialize in assisting senior level transitioning Service members in the pay grades of E7-E9 and O3-O6. I am a communicator and extremely relational so being able to connect with different people and communities on a daily basis through this work keeps me inspired and motivated.Changing lives, serving others, and raising expectations is how I live. I will be seeking to re-enter the corporate workforce in the future and I offer a wealth of experience in the following areas:-Award winning customer service-PMI trained project manager with IPM certification (Certified Project Director)-Lean Six Sigma Black Belt trained and certified by the Army Office of Business Transformation-Operational Customer Experience Management (CX) trained and certified by Medallia-Excellent communication skills, both written and verbal-Creative thinking and ideation-Strong briefing and presentation skills-Process improvement focused on increasing efficiency and productivity-Finding solutions to complex business problems-Keeping diverse teams focused on common goal achievement and mission accomplishment-Quantitative and qualitative analysis-Associate/Employee development: Coach, teach, mentor, train, evaluate-Resource management-Consistent results across geographically dispersed footprints-Diverse talent management/acquisition to include recruiting strategy and building sourcing pipelines (Veterans and Military Spouses, Disability, Aging Workforce, Skills Based Hiring)
Freelance
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Community VolunteerLouisville, Ky, Us
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Community VolunteerFreelance Apr 2023 - PresentServe as a volunteer on two veteran’s boards (Governor’s Advisory Board/Vice-Chair and the Veteran’s Program Trust Fund Board) through Kentucky governor’s appointment. Represent the Kentucky Department of Veteran’s Affairs (KDVA) at various veteran related events and provide advisory board and trust fund board updates. Represent KDVA at KY Chamber of Commerce employer training events by presenting on hiring and retaining veterans; developed extensive training material for employers on the value of the veteran. Work with transitioning service members and military spouses by providing career coaching and employment resources. Propose and help craft legislation beneficial to KY veterans and their families. Recognized as a Commonwealth Ambassador by the KY Secretary of State for volunteer work with veterans and their families.
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Director, Special Projects, Enterprise Portfolio ManagementSsm Health Oct 2022 - Mar 2023St Louis, Missouri, Us -
Talent Management Lead | Diversity Talent Recruiting Strategy LeaderHumana Mar 2020 - Sep 2022Louisville, Kentucky, UsPrincipal lead for diversity talent recruiting strategy and related special projects on Humana's Inclusion and Diversity team. Design and execute specialized hiring programs (Veterans and Military Spouses, Mature Workers (Retired from Workforce and Re-Entering), Disability, Skills Based Hiring, Diversity). Build and maintain cross-functional relationships with a broad range of stakeholders. Conduct outreach with external veteran, disability, and senior citizen organizations through presentations and career events. Mentor and coach internal and external candidates through career counseling, resume preparation, assistance with role searches, and online applications. Monitor and drive program success through data/trend analysis and reporting. Provide regular program and process updates and recommendations to senior leaders. • Recognized by Viqtory Media/G.I. Jobs magazine with the prestigious #1 Military Friendly Employer award for 2021 and 2022 in the companies with revenue above $5 billion dollars (1 of 240). • Technical expertise was directly responsible for Humana receiving 39 separate awards recognizing the veterans hiring program during the period of 2016-2022.• Disability hiring initiative program work recognized with 8 separate awards during the period of 2020-2022. • Created veteran, military spouse, Wounded Warrior, and disability community monthly outreach to 75+ organizations to showcase open roles and create brand awareness.• Developed, implemented, and managed a Skills Based Hiring pilot-skills and experience valued over degrees.• Past Co-President of Humana’s Veterans Network Resource Group with membership in excess of 2500 associates (October 2018-October 2020).• Volunteer with Deloitte as part of Veteran Employment Bootcamp (mock interviews and career coaching).• Member of Louisville, Kentucky Coalition for Workforce Diversity Board.• Chairperson of the Kentucky Governor’s Advisory Board for Veterans’ Affairs. -
Senior Talent Management Professional | Veteran'S Hiring Initiatives LeaderHumana Jan 2016 - Mar 2020Louisville, Kentucky, UsLeader of Humana’s Veterans, Mature Workers (Retired from Workforce), and Disability Hiring Initiatives. Collaborate with a broad range of stakeholders to provide appropriate human capital solutions consistent with organizational objectives. Design and execute specialized hiring programs (Veterans, Mature Workers, and Disability). Conduct outreach with external veteran, senior citizen, and disability organizations through presentations and relationship building events to build brand awareness and source talent. Mentor and coach internal and external candidates through career counseling, resume preparation, assistance with role searches, and online applications. Monitor and drive success through data analysis and reporting. • Technical expertise was directly responsible for meeting and exceeding veteran hiring goals in 2017-2018; turned four straight years of declining veteran hires into highest annual amount of veterans hired in Humana’s history (2017).• Enhanced value of program services resulting in Humana receiving 24 separate awards recognizing the veterans hiring program to include two-time placement on the prestigious Diversity Inc. list of Top Companies for Veterans in 2018 and 2019.• Improved Military Friendly Employer ranking from #61 to #4 overall of 100 companies with revenue above $1 Billion.• Designed and spearheaded implementation of a new veteran associate on-boarding program to help reduce attrition.• Received award from Louisville Business First for being a veteran making an impact in the business community.• Received North Star award for outstanding program management.• Co-Leader of Humana’s Veterans Network Resource Group with membership in excess of 2300 associates. -
Operational Readiness ManagerHumana Feb 2015 - Jan 2016Louisville, Kentucky, UsOperational Readiness Manager for a Lean start up using Agile project management methodology. Identified, developed, leveraged, and maintained collaborative relationships with cross-functional teams across the organization to help deliver exceptional outcomes capable of industry disruption. Used continuous process improvement to conduct holistic assessments of business gaps resulting in business solutions that made an immediate, successful impact. Developed, reviewed, and updated end to end processes using Value Stream Mapping and Microsoft Visio. Provided strategic program advice to leaders. Co-manager of SharePoint site. Facilitated daily team meetings and assumed program responsibilities in the absence of the program manager. • Instrumental in the delivery of an industry first digital experience that simplifies the purchase of small group insurance for employers, brokers, and employees (quoting through enrollment).• Recognized for leveraging a software tool used to monitor system failures by turning it into a trend analyzer and leads generation program for Digital Marketing and Sales. • Received Star Award for relationship building, creative problem solving, and process improvement.• Mentored and developed 4 MBA interns.• Workplace Committee Co-Chair for the Veteran’s Network Resource Group. -
Process ConsultantHumana May 2013 - Jan 2015Louisville, Kentucky, UsProject Team Member for the FIMMAS Platform Migration and KMG/KIC Acquisition encompassing all project phases and deliverables, development of data conversion files/processes for systematic approach and liaison between Business Operations, IT, and Program/PMO. Used continuous process improvement methodology for special projects, process development and improvement, root cause analysis, brainstorming, process mapping, data analysis, and issue prioritization to create exceptional value, efficiency, and effectiveness. Leveraged Excel pivot tables and formulas to measure and analyze key metrics to forecast and support the business priorities of executive leadership.• Developed time tracking and cost avoidance system using data analysis to identify gaps saving the business in excess of $500,000 and 3000 man hours over 16 months.• Collaborated with Strategic Communications team to improve the digital insurance form online publishing process; improved process and went from one form online in a 12 month period to 125 different forms online in a 4 month period. • Prepared reports for leadership that drove work priority for new business and platform migration products.• Provided formal proposal to Senior Vice-President for building a provider network/sourcing pipeline to support the enterprise goal of helping communities Humana serves to be 20% healthier by 2020. • Account Installation Perfect Service Employee of the Month December 2013.• Group Services Organization Inclusion and Diversity Representative. -
Director, Human Capital Management DivisionUnited States Army, 3D Expeditionary Sustainment Command Fort Knox, Kentucky (Afghanistan) Jan 2012 - Apr 2013Arlington, Virginia, UsLed an executive level Human Capital Management program for all United States armed forces in Afghanistan consisting of over 68,000 Soldiers, Sailors, Airmen, and Marines geographically dispersed. Developed and executed innovative human capital management strategies. Analyzed and identified key processes in need of improvement. Implemented solutions that ensured efficiency and effectiveness in the retention and placement of highly qualified employees. Facilitated a continuous process improvement group consisting of senior members of every directorate in the United States Forces-Afghanistan headquarters. • Completed several high visibility projects within the organization in areas such as supply chain management, logistics, and administration. One supply and logistics project reduced item procurement 95% from 106 different items to 5 different items. The result of which saved time and money in procurement activities as well as reduced strain on a war zone logistics system. One administrative project consolidated 43 weekly meetings across the headquarters into 22 meetings.• Supervised the workforce of 80 human capital management specialists dispersed throughout the Afghanistan area of operations. -
Director, Human Capital Management DivisionUnited States Army, 3D Expeditionary Sustainment Command Fort Knox, Kentucky (Afghanistan) Jun 2008 - Dec 2011Arlington, Virginia, UsLed an executive level Human Capital Management program for United States Army Europe, a strategic, forward deployed command with over 42,000 Soldiers geographically dispersed across numerous European countries. Managed personnel program to ensure the retention of highly qualified personnel within the organization and the transition of highly qualified soldiers into the Reserve Components of the United States Army. • Led and certified Lean Six Sigma Black Belt project that saved United States Army Europe more than $3,000,000 and reduced man hours monthly from 230 to 25 • Supervised the workforce of 50 human capital management specialists dispersed throughout Europe• Managed an annual resource budget in excess of $600,000 • Initiated and executed, five annual week-long training seminars for 80+ personnel from the United States and overseas; contracted venue to include lodging and meals, designed curriculum, led seminar to include teaching and facilitating• Received award from Headquarters, Department of the Army for exceeding assigned manning goals by an average of 108% for 4 consecutive years• Received award from Headquarters, Department of the Army for Customer Service Excellence -
Director, Human Capital Management DivisionUnited States Army, 3D Expeditionary Sustainment Command Fort Knox, Kentucky (Afghanistan) Feb 2006 - Jun 2008Arlington, Virginia, UsLed an executive level Human Capital Management program for the United States Army First Corps, a strategic training and mobilization center with over 27,000 Soldiers. Managed personnel program to ensure the retention of highly qualified personnel within the organization and the transition of highly qualified soldiers into the Reserve Components of the United States Army. • Turned under-performing human capital management program that had not achieved recruiting and retention goals for 3 years into a program that achieved goals for 3 consecutive years. Went from last place of all Army Corps in 2006 to first place of all Army Corps in 2008 • Organized and executed from conception to completion, a one of a kind Army job fair attended by over 1000 soldiers and their family members with the goal of recruiting highly qualified individuals into specialized Army programs• Supervised the workforce of 27 human capital management specialists • Received award from the 6th Army Recruiting Brigade for recruiting excellence -
Human Capital ManagerUnited States Army, 3D Expeditionary Sustainment Command Fort Knox, Kentucky (Afghanistan) 1990 - Jan 2006Arlington, Virginia, Us -
Sergeant Major/SoldierUnited States Army 1981 - 2013
David Best Skills
David Best Education Details
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Webster UniversityComputer Resources And Information Management -
United States Army Lean Six Sigma Black Belt -
United States Army Senior Enlisted Leaders Academy
Frequently Asked Questions about David Best
What company does David Best work for?
David Best works for Freelance
What is David Best's role at the current company?
David Best's current role is Community Volunteer.
What is David Best's email address?
David Best's email address is ld****@****ana.com
What is David Best's direct phone number?
David Best's direct phone number is +127040*****
What schools did David Best attend?
David Best attended Webster University, United States Army Lean Six Sigma Black Belt, United States Army Senior Enlisted Leaders Academy.
What are some of David Best's interests?
David Best has interest in Leadership, Social Services, Computers, Outdoors, Civil Rights And Social Action, Politics, Education, Environment, Technology, Reading.
What skills is David Best known for?
David Best has skills like Leadership, Six Sigma, Team Building, Retention Management, Personnel Management, Human Resources, Army, Photoshop, Lean Six Sigma Black Belt, Military Training, Government, Resource Management.
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