Please complete the CAPTCHA to continue
@redhat.com
✓
1 phone found area 919
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Don Geoffroy is listed as Principal Support Product Manager at Red Hat at Red Hat, a company with 16145 employees, based in Chelmsford, Massachusetts, United States. AeroLeads shows a work email signal at redhat.com, phone signal with area code 919, and a matched LinkedIn profile for Don Geoffroy.
Don Geoffroy previously worked as Principle Support Product Manager at Red Hat and Director, Worldwide Technical Support at Stratus Technologies. Don Geoffroy holds Business from Northeastern University.
This section adds company-level context without repeating Don Geoffroy's masked contact details.
AeroLeads found 2 current-domain work email signals for Don Geoffroy. Compare company email patterns before reaching out.
Senior level service manager with extensive experience building and leading national and global technical support organizations. An agile business leader who can effectively manage change while maintaining best-in-class customer satisfaction levels. A strategic and tactical planner who has developed highly effective global service delivery processes to meet changing business needs. A confident and effective cross-functional communicator.Specialties: Strategic business planning, Process improvement, Mentoring and staff development, Support Center management, Field Service management, Customer focused, Change management, Project management, Quality improvement process, Outsourcing, Escalation management, Managing bottom-line performance
Listed skills include Team Building, Budgeting, Call Center, Outsourcing, and 46 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Responsible for leading the support business representation for the Middleware Business Unit. Through regular interaction and collaboration with senior members of the product business units and service management to ensure that supportability, product quality and general readiness issues are addressed prior to product launch. Provide strategic planning in.
Led a team of service professionals that provided remote and on-site support within the Americas. This team was comprised of support personnel located in two support centers and a Field Service team that was augmented by a third-party support organization. Team responsibilities included pre and post-sales support, professional services, and installation.
Managed two support centers responsible for delivering level 1 and level 2 support to the Americas customer base. Team included 33 Support Engineers who provided hardware and operating system support.
Represented Customer Service as a member of a new product introduction team. Established and managed a startup support team responsible for domestic service delivery and escalations from worldwide support centers.
Other employees you can reach at redhat.com. View company contacts for 16145 employees →
Shane Heroux
Colleague at Red Hat
Denver Metropolitan Area, United States
View →
LQ
Li Quan Lee
Colleague at Red Hat
Singapore, Singapore
View →
AB
Aline Begiato
Colleague at Red Hat
São Paulo, São Paulo, Brazil, Brazil
View →
FR
Federico Romero
Colleague at Red Hat
New York City Metropolitan Area, United States
View →
MC
Madhu Charaya
Colleague at Red Hat
Greater Toronto Area, Canada, Canada
View →
JH
Jason Hall
Colleague at Red Hat
Salt Point, New York, United States, United States
View →
PV
Pravin Vanjare
Colleague at Red Hat
Pune, Maharashtra, India, India
View →
AK
Amar Kumar
Colleague at Red Hat
Delhi, India, India
View →
DG
D. Greg Scott
Colleague at Red Hat
Greater Minneapolis-St. Paul Area, United States
View →
YD
Yoshiko Davila
Colleague at Red Hat
Atlanta Metropolitan Area, United States
View →
Quick answers generated from the profile data available on this page.
Don Geoffroy works for Red Hat.
Don Geoffroy is listed as Principal Support Product Manager at Red Hat at Red Hat.
AeroLeads has found 2 work email signals at @redhat.com for Don Geoffroy at Red Hat.
AeroLeads has found 1 phone signal(s) with area code 919 for Don Geoffroy at Red Hat.
Don Geoffroy is based in Chelmsford, Massachusetts, United States while working with Red Hat.
Don Geoffroy has worked for Red Hat, Stratus Technologies, Americas Customer Assistance Center, and Workgroup Solutions.
Don Geoffroy's colleagues at Red Hat include Shane Heroux, Li Quan Lee, Aline Begiato, Federico Romero, and Madhu Charaya.
You can use AeroLeads to view verified contact signals for Don Geoffroy at Red Hat, including work email, phone, and LinkedIn data when available.
Don Geoffroy holds Business from Northeastern University.
Don Geoffroy is listed with skills including Team Building, Budgeting, Call Center, Outsourcing, Escalation Management, Change Management, Talent Management, and Global Support Strategies.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Don Geoffroy you were looking for.
