Single point of contact into the Learning Delivery team for over 11,000 employees. Leads a team of 30+ professionals who deliver impactful learning and development solutions across the US and Caribbean.Executes large-scale learning delivery plans for 1,300+ annual on-site, off-site and virtual events aligned with business strategy and core growth areas. Collaborates with cross-functional firm leaders for needs assessments while optimizing resources and budget.Manages $20 million+ annual budget to execute delivery plans, including approximately $450k in external vendor spend for specialized content. Performs regular budget-to-actual tracking for real-time course corrections and feedback.Establishes objectives and key results (OKRs) to measure and enhance performance (e.g., learner no-show rate reduction, build and increase facilitator pool, error-free class setup, post-class assessment scores, etc.). Achieved 95% training completion rate for target employee audience.Leverages experience as process improvement engineer to implement lean methodologies. Reduces 10+ inefficiencies in communication protocols, quality control procedures and train-the-trainer (TTT) processes.

Assisted domestic and multinational law firms and companies with regulatory compliance, forensic accounting matters, internal investigations, arbitration/dispute matters and insurance claim preparation. Advised governmental agencies in the developing world in the analysis, design and implementation of internal audit programs and internal control regimes. Internal investigation experience: asset misappropriation, expense and other large frauds, whistleblower activity, Ponzi schemes, anti-money laundering and Foreign Corrupt Practices Act (FCPA). Representative experience:- Evaluated design, operation and effectiveness of ethics & compliance programs and Codes of Conduct against leading standards.- Directed project management office (PMO) for global compliance program assessment. Coordinated and supervised 25-person team on testing procedures and accuracy, reporting requirements and logistics. Developed key performance indicators to assess and improve performance.- Directed Peru-based team in reconciling $140 million in construction expenditures during construction arbitration procedures. Developed multi-factor model to chart scenarios. Translated reports/source documents between Spanish & English.- Co-Led US-West Region Shadow Investigation team. Served as a primary contact for audit clients experiencing challenging issues. - Quantified property damage and extra expenses incurred after major events such as hurricanes and COVID-19. Analyzed invoices for fraud, accuracy and completeness.- Audited over 50+ live speaker programs and video conferences annually for multinational pharmaceutical manufacturers to assess regulatory risk exposure for marketing activities.Led over 40 learning and education programs. Co-created an onboarding course for direct admit partners and senior managers. Methods of instruction incorporated traditional classroom, goal-based scenarios, virtual settings, one-on-one, small and large groups.

Provided exceptional service tailored to my clients' top priorities, including governance, risk and compliance issues. Representative experience included: - Completed multiple national and international fraud and whistleblower-related investigations. - Assisted multiple entities quantify their property damage and extra expenses after a business interruption event. - Conducted FCPA investigations and proactive risk assessments. - Performed “look-back” review of a mortgage servicer’s foreclosure practices pursuant to Consent Orders with the OCC and FRB. - Conducted ethics and compliance program assessments.

On July 1, 2020, Literacy Instruction for Texas (LIFT) and the Aberg Center for Literacy merged to create a new organization - Aspire - that offers literacy and workforce education on a cradle-to-career continuum. Aspire's mission is to create confident, capable individuals who value learning programs—from early childhood to adults pursuing careers—as a gateway to a better life.Aspire believes learning turns obstacles into opportunities. Because when you are ready to learn, there's no obstacle you can't overcome. Aspire seeks to partner with businesses, schools, government agencies, foundations, community groups, and other nonprofit organizations in order to transform lives, populate job pipelines with qualified employees and change the future of North Texas.

UPWARD—Uniting Professional Women Accelerating Relationships & Development—is a nonprofit organization and global, collaborative organization of like-minded, executive female professionals who come together to discuss the challenges women face and to identify creative solutions to overcome them. UPWARD’s goal is to create a supportive network where you can build trusted relationships, share ideas, learn new skills, and grow in your career in order to navigate today’s challenging business world.You can find more information and join UPWARD by visiting: upwardwomen.org/join!