As advocates of Lake, Porter, and La Porte counties, we strive to educate our communities through workshops, webinars, and public speaking events about prevention, safe sex practices, and proper HIV care.

• Assist in recruitment by posting job advertisements, screening resumes, scheduling interviews, and coordinating communication between candidates and client hiring managers.• Maintain and update employee records in the client database, ensuring all personnel information, including personal data, job titles, and compensation details, is accurate and current.• Facilitate the onboarding process for new hires, including preparing new hire packets, conducting orientation sessions, and ensuring all necessary paperwork is completed and filed appropriately.• Provide general administrative support to the client, including answering employee inquiries, preparing documents, processing leave requests, and assisting HR Director with projects and initiatives as needed.

•Support client negotiations and manage ongoing relationships, ensuring alignment with client objectives and campaign success.• Developing and executing regular strategic partnership initiatives, resulting in a 27.5% increase in revenuefor fiscal year 2023.• Travel to client sites post-implementation for training and to provide efficient strategies for key accounts.• Analyze data to exceed KPIs by 35% and increase quarterly metrics based on forecasting and sales pipeline.• Develop and execute analytical reports for regional executives of nationwide multi-million-dollar healthcare systems.

•Organized and led customer meetings, delivered content strategy, and performed business reviews.•Exceeded company-led initiatives to maximize client acquisition & retention•Assisted sales executives and vice presidents on assigned accounts to identify business growth opportunities.•Built strong relationships and collaborated with the internal sales team to have successfully implemented new business, review service inquiries, and provided consultative support for several Fortune 500 companies.

•Contacted business leads through calls, emails, and in-person meetings to exceed quotas.•Managed teams of 7 for multi-party projects that centered around customer service.•Developed reports on business operations for the senior-level executive staff.•Created action plans for the sales pipeline to surpass KPI quotas, a 22.4% increase in operating profit.

-Contributed in making sure our branch daily operation ran efficiently.-Ensured quality customer service from beginning to end of customer's rental-Responsible for explaining rental contract, selling additional protections and products-Top Management Trainee 6 months in a row out of 60+-Top Management Trainee in Top 10 Eleven out of 12 months

•Developed, managed, and optimized social media campaigns for WeChat, Facebook, and Instagram, in China and US markets.•Oversaw team press releases and social media ads, with comprehensive marketing techniques taught to maximize profit.•Designed workshops and social media training events for over 500+ participants.•Managed staff’s professional development and training, including CRM programs and staff evaluations, to drive productivity.

•Developed a consultative relationship with Ford executives, working in conjunction with Sales and Account Management, providing solution planning support•Created courses that included tests for Mandarin Chinese & Nationally Certified HSK Language prep courses.•Maintained a portfolio for customers’ P&L upwards of $ 2 M, including reporting and analysis for the accounts.•Exceeded service improvement plans based on KPI quotas and customer feedback.

•Spearheaded the “7 Days of Success” viral national social media campaign for international student programs. •Developed and enhanced internal communication platforms to ensure staff remained connected and informed.•Worked with marketing leads to develop and implement the framework for securing media partnerships and trades. •Point of contact for all site events, scheduling, and transportation for attendees.

•Coordinated advertising campaigns, such as “Rock the Vote,” in California to promote awareness, voter registration growth, and membership intake.•Initiated the first-ever N.A.A.C.P. voter registration vendor booth at the Los Angeles Pride event, registering 9,000+ voters.•Created and proofread press releases for nonprofit organizations and California Senator Isadore Hall.•Organized legislative banquets, such as “The Annual Legacy Hall of Fame Dinner” and “CA/HI NAACP State Conferences.”

• Coordinated and prepared board meetings• Acted as a media spokesperson on the behalf of the 1st District Board of Supervisors• Supervised Youth Advisory Council (YAC) and their community events.