As an analyst, I was responsible for rating the content returned by search engines, using in-depth local knowledge of current events, pop culture, news, media and history. The primary goal of the project was to improve web experience for the user by providing search engine evaluation and feedback to search engine development teams to ensure that Internet search results are accurate, timely, comprehensive, free of spam and relevant to the search query’s intent. The reviewing and rating web content was completed via a web application to support the measurement of search data relevance; and evaluate online search results according to detailed criteria. Additionally, I have also participate in for multiple annotation projects via a Crowdsourcing Project which further enhanced my Search Engine Analyst skills.

As a Content Screener I was responsible for reading guestbook entries before they are posted online to determine if they are suitable for posting. Further, it was imperative to ensure that no inappropriate content was approved to appear online. Responsibilities included; Reviewing the text and photos of a guestbook entry to determine if it is appropriate for posting; Using good judgment in applying guestbook guidelines to determine whether to approve, flag, or delete a guestbook entry; Screen newspaper notices to ensure content is accurate and formatting meets company standards; Approve, flag, or correct a notice as appropriate; Process funeral home obituaries to ensure content is accurate and formatted to meet company standards; Screen archived newspaper notices to ensure accuracy; Shift among the different entry queues as directed by the shift coordinator; Communicate with more advanced screeners, the shift coordinator, or a supervisor to resolve issues as they arise; and complete training for more advanced queues and apply that training to guestbook entries.

Responsible for distribution of federal employment training grants. In conjunction with the Director, developed the Request for Proposal, evaluated submitted proposals and finalized contracts for those awarded funds. Analyzed performance of contractors and individual training account providers. Responsible for 13 million dollar budget distribution. Trained staff in the developing necessary reports and documents requested by the Cook County Board of Commissioners. Worked closely with clients in the public and private sector.

Assistant to contract manager of federal employment training grants. Duties included: Analyzing, developing and creating reports. Typing and designing contract forms. Performed cost analysis on budgets and completed contract process. Maintained Inventory of potential providers database. Created policies and developed tracking system for the Federal Individual Training Account system. Provided customer service to providers, potential providers and clients with obtaining information and resolving issues. Assisted contract manager in funding decisions by generating the necessary worksheets and reports for analysis.