With over 21 years of experience in the food and beverage industry, I am a passionate and versatile professional dedicated to creating and leading high-performing teams, developing and implementing effective strategies, and delivering exceptional customer service. My mission is to contribute to the success and growth of an organization that values innovation, quality, and excellence in the F&B sector.In my most recent role as Food and Beverage Operations Manager at TK POA Inc. (doing business as Coo), I worked under a TN Visa and managed various brands for a single owner across Mexico and Guatemala, generating monthly sales exceeding $3.5 million. I planned and directed the administration and strategic functions of the F&B department, managed costs and inventory, and supported the General Manager with daily operations throughout the hotel. In collaboration with the Executive Chef, I implemented new menus, recipes, and standards to ensure quality and consistency. Additionally, I trained and mentored staff, established and maintained vendor relationships, and ensured compliance with health and safety regulations. I take pride in having increased profitability, reduced turnover rates, and enhanced customer satisfaction across all units under my oversight