Passionate leader with over 30 years executive level experience managing large, geographically distributed workforce supporting enterprise Information Technology Service Management solutions. Extensive experience developing strategic plans, setting technical direction and policies aligning with service missions and operations. Exceptional history in the operations, maintenance, cybersecurity and support of IT Enterprise Architecture, Systems and Data Centers. Proven success in scope, cost and risk management and on-time delivery as Program Manager and Project Manager of large scall projects across diverse fields. Outstanding detailed-oriented, organizational, process improvement, problem-solving, communication and interpersonal skills. Strong financial acumen based upon multiple years as Federal Warranted Contracting Officer and developing and monitoring budgets. Expert in leading, mentoring and developing diverse teams in fast-paced, stressful environments to solve complex challenges. Relentlessly driven to exceed customer expectations with expertise in IT operations and IT service delivery. Unsurpassed reputation as an innovative, insightful leader who successfully executes strategy to produce unparalleled operational effectiveness meeting the customers’ needs. Unsurpassed reputation as an innovative, insightful, ethical, proactive leader who successfully executes strategy to produce unparalleled operational effectiveness.