Diego Hernandez Email & Phone Number

- Troubleshoot and resolve developer questions via email regarding API authentication and integration.- Escalate problems to the development team when solutions require software changes.- Act as a primary point of contact for MLS clients in configuring their APIs and answering questions- Configure, coordinate, and troubleshoot integrations between FBS's flagship products and third party products.- Engage with product and development teams to provide product feedback and help shape the future of our APIs.- Communicate complex technical challenges and solutions to the non-technical segments of our client base.- Submit clearly articulated bug tickets for the development team, keep customers updated on their progress, and see these issues through to resolution.- Identify common questions and concerns and create user facing documentation to address them.- Keep internal documentation and technical process outlines up to date.

California, United States

- Represented clients in the purchase and/or sale of their residential property.- Prepared and disclosed documents such as purchase agreements, closing statements, deeds and leases.- Promoted sales of properties through advertisements, open houses, and participation through multiple listing services.- Communicated with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.- Compared property values with similar properties that have recently been sold to determine its competitive market price.

San Diego, California, United States

- Assisted with development of Ruby on Rails app for the Samvera project.- Utilized Rubocop and Gitlab to identify bug issues within the Hyku application and created tickets to organize and fix specific bugs.

Calexico, California, United States

- Served as a broker's assistant / Realtor- Represented clients in the purchase and/or sale of their residential property.- Prepared and disclosed documents such as purchase agreements, closing statements, deeds and leases.- Communicated with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.

Los Alamitos, California, United States

Physically, mentally and administratively educated and prepared National Guard recruits before shipping out to U.S. Army basic combat training.

Fort Bliss, Texas, United States

- Performed duties as a crewmember & operated scout vehicles, armored reconnaissance vehicles, crew-served weapons and Cavalry Fighting Vehicles worth an excess of $5M.- Performed duties as team leader in charge of 5 soldiers in Network Integration & Evaluations fieldexercises.

Computer Software Engineering

Associate'S Degree, Recording Arts Technology/Technician

High School Diploma, General Studies

General Studies