Dmitry Golovachev Email & Phone Number

Riyadh, Saudi Arabia

Moscow, Moscow City, Russia

• Managed a team of 8 people developing onboarding process for payment acceptance services
• Decreased onboarding time by 2 days by launching autofill of KYC forms using SberID and allowing to sign a contract using simple electronic signature
• Reduced application rework rate by 10 percentage points by redesigning questionnaire
• Increased conversion rate for self-employed merchants by 5pp by removing unnecessary fields from the application
• Designed simultaneous onboarding… Show more
• Designed simultaneous onboarding process into banking and payment services, which increased LTV of those clients

Moscow, Russian Federation

• Managed crossfunctional Scrum team of 8 people developing new internet and mobile banking platform for SME segment with focus on card products, payroll, and client communication
• Increased NPS of the cohort using card products by 10 points by allowing clients to set PIN-code, view and edit their limits and add card to Apple/Google Pay online
• Grew transaction volume by 5% and number of active cards by 15% by launching digital business card and card onboarding process
• Transferred… Show more
• Transferred 1000 clients to new payroll solution which allowed them to complete payment registries in less than a minute
• Collected data and created 10 PowerBI dashboards to monitor all essential metrics (DAU, MAU, retention, transaction volume, onboarding funnel and many more) for a new banking platform

Moscow, Russia

• Worked on different Rosbank’s projects
• Conducted functional testing for various systems, such as bank’s core system, CRM, BPM, online banking
• Coordinated team of 2 interns to complete functional testing of new website of a bank
• Prepared regular reports to ensure that projects would be launched on time