Diego Gomes, Mba, Pmp® Email & Phone Number

Surrey, British Columbia, Canada

Surrey, British Columbia, Canada

- Developed and managed over 50 fast-paced projects ensuring optimal use of internal resources and the timely delivery of projects. I led a brief creative group of project goals, liaised closely with +20 internal clients simultaneously.- Acted as a source for interviews and negotiations with suppliers, analyzed quotations to provide cost estimates to internal clients, assess their work and make decisions on supplier selection for projects.Managed the changes and risks assessment of… Show more - Developed and managed over 50 fast-paced projects ensuring optimal use of internal resources and the timely delivery of projects. I led a brief creative group of project goals, liaised closely with +20 internal clients simultaneously.- Acted as a source for interviews and negotiations with suppliers, analyzed quotations to provide cost estimates to internal clients, assess their work and make decisions on supplier selection for projects.Managed the changes and risks assessment of project outcomes throughout the project cycle. Show less

Vancouver, British Columbia, Canada

- Improved sales process, implemented client pipeline throughout a dashboard, which elevated the sales team conversion by 15%.- Developed a long-term professional services strategy and executed that strategy with 20+ external customers, focusing on strategic tactics to grow software usage and account retention rate;- Managed the full sales cycle, from prospecting to presenting, closing the sale and managing key accounts.

Vancouver, Canada Area

The RBC Royal Bank is one of Canada's biggest banks, and among the largest in the world based on market capitalization. Responsibilities as a Client Advisor: - Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions- Focus on education and demonstration, leverage technology to deliver a memorable client… Show more The RBC Royal Bank is one of Canada's biggest banks, and among the largest in the world based on market capitalization. Responsibilities as a Client Advisor: - Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions- Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business- Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfill client solutions- Proactively take ownership of resolving and preventing client banking problemsCultivate and maintain relationships with partners to work as one RBC team - Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions Show less

Vancouver, Canada Area

Co-Founder and Former CEO of VSH. Van Sweet Home Consulting or simply VSH is a relocation assistance company that supports newcomers in a smooth landing in Canada. The company's flagship is to find and close rental deals for the customers.Responsibilities as a CEO: - Mentor, creator, and founder of Van Sweet Home Consulting | VSH in 2016.- Responsible to develop the business strategy, procedures, operation process, business development, and service delivery.- Responsible… Show more Co-Founder and Former CEO of VSH. Van Sweet Home Consulting or simply VSH is a relocation assistance company that supports newcomers in a smooth landing in Canada. The company's flagship is to find and close rental deals for the customers.Responsibilities as a CEO: - Mentor, creator, and founder of Van Sweet Home Consulting | VSH in 2016.- Responsible to develop the business strategy, procedures, operation process, business development, and service delivery.- Responsible for mapped and identified the audience targeting and the market.- Strategic definition and business planning and directions.- Strategic definition of attracting partnerships deal, 40 partnerships capitated from 2017 to 2019.- Responsible for the organized and led a planned program of further growth 50% for the next few years.- Achievement of the positive net income in the first operational year.- Responsible for the business expansion to Toronto in 2018, and Halifax in 2019Other responsibilities:- Explain to the clients all the knowledge of the Residential Tenancy Act and Toronto, Vancouver, and Halifax rental market- Attend to unit's showings to rent units- Work with leasing and legal to effectively enforce all leases for all clients.- Strong relationships with tenants, landlords, property managers, real estate agents, contractors, and vendors.- Tasks involve move-in and move-out inspections and handing the keys to tenants and maintenance staff - Reviewing monthly billing estimates and working with the team and financial area to prepare and submit invoices; monitoring payment of invoices Show less

Rio De Janeiro Area, Brazil

Unimed-Rio was one of the biggest healthcare management company in Brazil.As a Coordinator of PMO, I’ve done relevant activities as:-Led and managed customers in given company departments as an IT, Marketing, Process, Finance, Operation and Customers Services- Controlled the project portfolio with CAD 20 million per year- Mentored more than 50 team members including Project Coordinator, Project Manager, Specialists, and Analysts.- Directed and provided guidance and… Show more Unimed-Rio was one of the biggest healthcare management company in Brazil.As a Coordinator of PMO, I’ve done relevant activities as:-Led and managed customers in given company departments as an IT, Marketing, Process, Finance, Operation and Customers Services- Controlled the project portfolio with CAD 20 million per year- Mentored more than 50 team members including Project Coordinator, Project Manager, Specialists, and Analysts.- Directed and provided guidance and ongoing support to team members throughout all critical project phases including regular feedback and coaching.- Provided reports and high-level updates on client relationships and project status to the Director of Project Operations.- Managed risk, budget, and timelines of the company's portfolio.- Recommended performance improvement and handled customer dissatisfaction regarding issues with Projects and Products.As a Project Manager, I’ve done relevant activities as:- Managing to plan and implement a project program, including defining the project plan, activities, milestones, manpower requirements, and Work Breakdown Structure- Preparing the project budget under the direction of the company boarding and updating changes- Creating and maintaining projects in the financial management system- Developing and maintaining the project schedule for the project with input from the project team, and providing a status report of project milestones and schedule adjustments- Monitoring expenditures against the project budget and preparing status reports- Coordinating and monitoring requests for information to the client as identified by the project team- Reviewing project manpower requirements and coordinating manpower with a project team- Organizing meetings as required by the project team and preparing meeting minutes; monitoring and reporting on action items from project meetings Show less

Rio De Janeiro Area, Brazil

- Provide scoping and project and resource planning support for Business Development personnel.- Plan and execute projects to ensure that they are completed within defined time and budget.- Contribute to the implementation of effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the lifecycle of the project and participating in the development and monitoring of project budgets within the context of operational demands and… Show more - Provide scoping and project and resource planning support for Business Development personnel.- Plan and execute projects to ensure that they are completed within defined time and budget.- Contribute to the implementation of effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the lifecycle of the project and participating in the development and monitoring of project budgets within the context of operational demands and environmental and resource constraints.- Receiving, processing and distributing incoming project documentation to various project team members, and maintaining the project filing system and project archives- Helping coordinate preparation and delivery of project deliverables, including word processing- Providing status and progress reports to project team, project manager and management- Assisting and monitoring project safety programs and statistics as required- Engaging in quality assurance to understand and implement relevant policies and procedures- Process, procedures and methodology improvements Show less

Rio De Janeiro Area, Brazil

- Responsible to plan and develop projects, assisting in defining and determining goals, objectives, work packages, schedules, and risks related to the proposed project; - Identifying technical resources and seeking assistance or information as needed;- Assisting in determining the need for external resources; - Assisting in developing, planning, and monitoring budgets; - Coordinating administrative activities to facilitate project funding; - Coordinating project… Show more - Responsible to plan and develop projects, assisting in defining and determining goals, objectives, work packages, schedules, and risks related to the proposed project; - Identifying technical resources and seeking assistance or information as needed;- Assisting in determining the need for external resources; - Assisting in developing, planning, and monitoring budgets; - Coordinating administrative activities to facilitate project funding; - Coordinating project evaluations; - Assisting in identifying success measurement standards for each project and/or phase.- Plans, coordinates, and attends project-related meetings; - Recommendations to assist projects adherence to goals, objectives, and deadlines; - Develop and prepare procurement specifications; - Organize and monitoring product delivery, warranty, and installation in accordance with project milestones; - Recommendation solutions to address budget, scheduling, technology, methodology, and other issues based on Project Management Body of Knowledge (PMBOK) processes; - Development status reports; - Provide input to departmental procedures, processes, and policies. Show less

Rio De Janeiro Area, Brazil

Project Coordinator and Team Planning and control of web development projects and support to the Project Management Office (PMO) in the scope of disciplines, Risk and Quality.Results: Implementation of intranet portals and intranet serving a mass of 60,000 users, thereby reducing the volume of call center of care. Planning and implementation of the project office aimed at improving the quality and increasing the chance of success for projects.

Luanda, Angola

- Provides project management expertise to internal stakeholders by providing training to other staff regarding project management techniques, reporting software utilization and other areas as assigned.

Rio De Janeiro Area, Brazil

Entertainment portal Internet Z10, named best teen portal in 2000.Team Coordinator: Coordination of planning and implementation of development projects in web technology.Results: The design and implementation of processes increased the productivity of the development team. The portal has reached the goal of 600,000 registered users in five months of operation.

Master Of Business Administration - Mba, Project Management Of Pmi, 9

Project Management MBA program in PMI knowledge basis

Extension Course, Balanced Scorecard, 9

High School Diploma, Marketing

Activities and Societies: Workshops, discussion tables, group work, creation of advertising agency for the final project of the technical.

Post-Graduate, Health Care Management

Activities and Societies: Leadership, team development, conflict management, liability, and civil law, budget and financial management.

Extension, Process Management Of Business, Business Process Management

Activities and Societies: Developing process-oriented action strategies, Conducting implementation or process improvement projects.

Extension, Portfolio And Project Management

Activities and Societies: Project Portfolio Management based on PMI Portfolio Management Standard best practices. Workshop given by José.

Bachelor, Product Industrial Project, 9

Activities and Societies: - Methodological research - Public Debates - Workshops - Specific training - Knowledge forums Bachelor.