Senior Business Analyst
Current- Assigned to Department of Transport, I perform business analysis and act as proxy business owner for internal systems, client relationships and public facing government services. Selected Accomplishments:
- Principal business analyst and relationship manager for RSA and other data clients.
- Designed data handling requirements for National Driving Licence Service.
- Developed an end-to-end data client onboarding process.
- Developed standard operating procedures for change of vehicle ownership.
- Defined and implemented policies, processes, and tools to improve organisational effectiveness.