Donald Goode Email & Phone Number

Huntsville, Alabama, United States

• Managed full-cycle recruitment processes for various positions in the manufacturing plant. • Conducted job interviews, assessed candidate qualifications, and made hiring recommendations. • Collaborated with department heads to understand their staffing needs and objectives. • Mediated and resolved employee disputes and conflicts, fostering a positive work environment. • Implemented and enforced company policies, ensuring compliance with labor laws and regulations. • Conducted investigations into employee grievances and provided resolution recommendations. • Facilitated new employee orientations, ensuring that new hires are informed about company policies and safety procedures. • Managed the onboarding process, including paperwork, training, and benefits enrollment. • Coordinated and delivered training programs, including safety and compliance training. • Identified and assessed training needs, developing learning plans to enhance employee skills and knowledge. • Administered employee benefits programs, such as health insurance, retirement plans, and leave policies. • Assisted employees with benefit inquiries, enrollment, and claims processing. • Oversaw performance appraisal processes, providing guidance to managers and employees. • Developed and maintained performance evaluation systems to monitor employee productivity and development. • Worked closely with safety committees to ensure a safe and compliant work environment. • Conducted safety audits, investigations, and implemented corrective actions. • Maintained HR records and databases, ensuring accuracy and confidentiality of employee information. • Prepared reports and analytics on HR metrics and trends. • Collaborated with senior management to create and update HR policies and procedures. • Ensured that company policies align with industry and legal standards. • Prepared employment contracts, offer letters, and termination documents.

Nashville, Tennessee, United States

• Managed full-cycle recruitment processes for various positions within the real estate company.• Collaborated with hiring managers to identify staffing needs and create job descriptions.• Conducted interviews, screened candidates, and facilitated the selection process.• Acted as a point of contact for employee relations issues, providing guidance and resolution.• Conducted investigations into employee complaints and worked to address and resolve conflicts.• Implemented employee engagement initiatives to foster a positive work environment.• Developed and executed comprehensive onboarding programs for new hires.• Managed the offboarding process, including exit interviews and documentation.• Identified training needs and coordinated training programs for employees.• Facilitated workshops or training sessions on topics such as compliance, diversity, and inclusion.• Administered the performance appraisal process and provided support to managers in setting performance goals.• Assisted in developing and implementing performance improvement plans when necessary.• Developed and updated HR policies in compliance with state and federal regulations.• Ensured company-wide adherence to HR policies and procedures.• Administered employee benefit programs, including health insurance, retirement plans, and other perks.• Assisted employees with benefit-related inquiries and problem resolution.• Collaborated with the finance department to ensure accurate and timely payroll processing.• Addressed payroll-related inquiries and discrepancies.• Compiled and analyzed HR metrics to assess the effectiveness of HR programs and initiatives.• Prepared regular reports for management on key HR metrics and trends.• Stayed informed about changes in employment laws and ensured the company's compliance.• Assisted in preparing for and responding to audits related to HR practices.

Los Angeles, California, United States

• Work with and manage a project team to understand scope and requirements, review assets, timelines, guidelines, activities, and documentation. • Monitor timelines and progress of projects to ensure efficient, on-time delivery of work while addressing any issues or concerns that may impact the success of the project. • Regularly and effectively communicate to cross-functional team members about project status. • Prepared documents for soliciting contracts with various brands. • Work with developers and engineers to assess, document, and resolve any technical challenges affecting websites or web stores. • Develop workflows to increase throughput and operational efficiency. • Gather development/design requirements and manage scope creep through change control, phased delivery or other methods to ensure projects are delivered on time and on budget. • Assisted in preparing bid proposals for various brands. • Delegate and prioritize tasks and responsibilities to development team. • Ensure that projects and campaigns were in full compliance with all company policies and standards. • Assisted in negotiating purchase orders through price analysis. • Assisted with preparing recommendations for awarding contracts with various brands.

Nashville Metropolitan Area

Strategic Planning: Developed and implemented strategic plans to drive business growth and achieve organizational objectives.Operations Management: Oversaw day-to-day operations and ensuring smooth functioning of all departments within the agency.Budgeting and Financial Management: Managed the agency's budget, forecasting financial needs, and optimizing resource allocation.Team Leadership: Built and lead high-performing teams, fostering collaboration, and pro- viding guidance and support to team members.Process Improvement: Identified areas for improvement and implementing streamlined processes to enhance operational efficiency.Project Management: Planned and executed marketing campaigns, ensuring timely deliv- ery, and coordinating cross-functional teams.Client Relationship Management: Built and maintained strong relationships with clients, understanding their needs, and ensuring client satisfaction.Vendor Management: Established and managed relationships with vendors and suppliers to ensure timely delivery of services and materials.Performance Metrics: Defined and tracked key performance indicators (KPIs) to measure the agency's performance and identify areas for improvement.Risk Management: Identified potential risks and developing mitigation strategies to mini- mize their impact on operations and project delivery.Contract Negotiation: Negotiated contracts with clients, vendors, and partners to ensure favorable terms and mutually beneficial agreements.Technology and Tools: Evaluated and implemented technology solutions to enhance pro- ductivity, automate processes, and improve data analysis.

Nashville, Tennessee, United States

Collaborated with hospital staff, including clinicians, administrators, and IT professionals, to understand business and clinical requirements for Epic electronic health record (EHR) im- plementation.• Conducted workflow analysis and process mapping to identify opportunities for optimization and customization within the Epic system.• Configured and customize the Epic EHR system based on organizational needs and industry best practices, ensuring compliance with relevant regulations and standards.• Developed and execute test plans to validate the functionality and interoperability of the Epic system, ensuring a smooth and seamless integration with existing hospital systems.• Provided training and support to end-users, including physicians, nurses, and other health- care professionals, on the effective and efficient use of the Epic EHR system.• Collaborated with cross-functional teams, such as clinical informatics, revenue cycle man- agement, and quality improvement, to ensure seamless integration and data exchange be- tween various Epic modules.• Participated in system go-live activities, including providing on-site support, resolving is- sues, and facilitating user adoption of the Epic system.

New York City Metropolitan Area

Oversaw of day-to-day operations, and financial comptroller for the company.Organized diversity campaigns by producing projects featuring mainstream urban music producers and artists to promote 2 seasons of HBO’s “Game of Thrones”.Primary Liaison for all business negotiations and contracts with major companies such as HBO, Rockstar Games, Heineken, Reebok, & Live Nation.Managed a $200k Project Budget of the label.Handled receivables/ payables for all associated label accounts.Commissioned various licensing payments.Prepared documents for soliciting contracts.Prepared routine reports explaining results, trends, and opportunities of the current hip hop market.Processed payroll and withholding requirements of the record label.Performed calculations using the appropriate excel spreadsheet/comparison tools and payroll reports.Assisted with preparing recommendations for awarding contracts with various artists. Operations responsibilities included managing various artists, obtaining corporate sponsors and negotiating necessary business, also branding the company to a variety of markets. Assisted in negotiating purchase orders through price analysis.Assisted in preparing bid proposals for major companies.

Nashville Metropolitan Area

Managed multiple accounts, maintained financial records, and prepared monthly, biannual and annual financial and management reports.Oversaw and managed the commission process for insurance agents, ensuring accurate and timely payment of commissions.Developed and maintained commission tracking systems and databases, ensuring data in- tegrity and accuracy.Reviewed and reconciled commission statements from insurance carriers to ensure proper calculations and resolve discrepancies.Generated commission reports and distribute them to agents and management on a regu- lar basis.Served as the main point of contact for agents regarding commission-related inquiries and issues, providing excellent customer service.Collaborated with the finance and accounting teams to ensure commissions are accurately recorded and accounted for in financial statements.Stayed updated on industry regulations and changes that may impact commission calcula- tions and reporting.Developed and implemented commission plans and policies, ensuring alignment with com- pany objectives and compliance with industry standards.Analyzed commission structures and recommend adjustments to drive desired agent be- havior and performance.Conducted regular audits to ensure compliance with commission plans and policies, identi- fying and addressing any non-compliance issues.Collaborated with IT teams to implement or enhance commission management systems and tools.Provided training and support to agents on commission-related matters, including plan de- tails, calculations, and reporting.Maintained confidential commission records and information in compliance with data pri- vacy and security regulations.Monitored and analyze commission data to identify trends, patterns, and opportunities for process improvement and efficiency.Participated in cross-functional projects and initiatives related to sales performance, compensation, and incentives.

Nashville Metropolitan Area

Assisted tax accountants in preparing and reviewing tax returns for individuals, partner- ships, and corporations, ensuring accuracy and compliance with relevant tax laws and regulations.Conducted research and analysis on tax codes, regulations, and rulings to support tax planning and compliance efforts.Prepared tax work papers and supporting documentation for tax return filings and audits. Assisted in gathering client data and organizing financial documents for tax preparation and review.Collaborated with team members to identify potential tax savings or planning opportuni- ties for clients.Performed tax calculations and reconciliations to ensure accurate reporting of taxable in- come, deductions, and credits.Assisted in preparing tax estimates and extensions for clients to meet filing deadlines. Supported tax accountants in responding to tax notices and inquiries from tax authorities, providing necessary documentation and explanations.Utilized tax software and tools to input data, perform calculations, and generate tax forms and schedules.

Franklin, Tennessee, United States

Assisted personal bankers in providing exceptional customer service to clients, addressing inquiries, and providing information about banking products and services.Conducted account opening and closing procedures, ensuring compliance with regulatory requirements and internal policies.Assisted clients with basic banking transactions, including deposits, withdrawals, fund transfers, and bill payments.Responded to customer inquiries regarding account balances, transaction history, and ac- count statements.Supported personal bankers in identifying and recommending suitable banking products and services based on clients' financial needs and goals.Assisted in processing loan applications and documentation, ensuring completeness and accuracy.Conducted financial analysis and credit checks to assess clients' eligibility for loans and other financial products.Assisted in conducting client meetings and preparing materials for presentations, reviews, and follow-ups.Prepared reports and summaries of client interactions and transactions for record-keeping and tracking purposes.Assisted in organizing and maintaining client files and documentation in accordance with data privacy and security regulations.