Ticketing Venue Manager
Moscow, Russian Federation
The FIFA Venue Ticketing Manager coordinates the Ticket collection facilities including the main location in the host city (Rostov-on-Don).• Interaction with the Host City and the Local Organising Committee (LOC);• Training staff (up to 80 people);• Organize the working process of the ticketing location, including sales, collections, troubleshooting, back office, front office, outer perimeter, staff; • Coordinating all financial operations at the venue (sales, accounting);… Show more The FIFA Venue Ticketing Manager coordinates the Ticket collection facilities including the main location in the host city (Rostov-on-Don).• Interaction with the Host City and the Local Organising Committee (LOC);• Training staff (up to 80 people);• Organize the working process of the ticketing location, including sales, collections, troubleshooting, back office, front office, outer perimeter, staff; • Coordinating all financial operations at the venue (sales, accounting); • Coordinate internal resources and third parties/vendors for the flawless execution of projects; • Working with customers and VIP clients;• Crisis management; • Oversee development of event documentation, procedures and guidelines as required and manage and co-ordinate the implementation of these conditions;• Writing up of daily and weekly reports, end of event reports and reconciliation;• Support the ticketing operations during Match Day at the Stadium; • Electronic Access Control management; Show less