A nationally-recognized human service IT/IS consulting firm specializing in case/client management system design, Homeless Management Information System (HMIS) administration, HUD Continuum of Care (CoC) system performance, program design and project management.

Oversaw agenda to strengthen community planning and outcomes to best meet the needs of persons at risk of and experiencing homelessness. Built and fostered collaborative partnerships to increase capacity and allocate resources to respond to community priorities; worked with stakeholders to design and implement evaluation plans for field-based operations; integrated best practice in homeless service methodologies. Administered the Texas Homeless Management Information System (HMIS); provided strategic guidance on quality assurance and compliance; managed software implementation and technical assistance units. Promoted data-driven programming at national and regional events.

Conducted refugee youth community assessments; designed database and trained personnel on data collection procedures; analyzed and reported findings. Designed IRC's resource guide for a global exploitation and abuse prevention program; led a graduate research team in conducting a gap assessment; and oversaw content development.

Wrote, and edited, weekly reports for the former government-in-exile about refugees and displaced persons on the Thai-Myanmar border, while coordinating communication between various humanitarian organizations. Spearheaded a grant-writing workshop for community-based organizations.

Served in the Public Information Office; responded to policy inquiries; provided assistance to International Fulbright Scholarship Program candidates; designed educational presentations; and, assisted on cultural events, coordinating between Italian media, scholars, diplomats, and American artists and guests.