David Gorham Email & Phone Number

Arlington, Tx, Us

Waterloo, On, Ca

* curated, hired and led a cross-functional team of 25+ managers, engineers, and data scientists, ensuring smooth product rollouts and the timely delivery of high-quality features, significantly improving user satisfaction.* Achieved 95% of strategic roadmap milestones, successfully delivering 10+ new services on time and within budget, driving company growth and market presence.* Identified 3 critical market gaps in cybersecurity products, leading to the development of innovative features that increased competitive win rates by 30%.* Developed and executed a comprehensive product strategy and roadmap for AI-driven cybersecurity tools, creating over 10 products and services that aligned with both business objectives and market trends.* Acted as the voice of the customer, leveraging feedback and market needs to prioritize features, resulting in higher customer satisfaction and increased product adoption.* Utilized data-driven insights to guide product development decisions, aligning feature enhancements with business goals and delivering measurable results.

Dallas, Texas, Us

* Led the product research and development of internal tools for regulatorycompliance, data protection, and email security.* Collaborated with customers and internal stakeholders to prioritize an MLfeatures based feedback mechanism, improving platform usability andreducing support tickets by 15%* Ensured compliance for customers with key regulations (GDPR, CCPA, HIPAA) throughrobust data protection solutions, improving accuracy by 65%

Dallas, Texas, Us

• Created and improved regulatory email content filters (HIPAA (Health Insurance Portability and Accountability), GLBA (Gramm Leach Bliley Act), etc)• Produced dashboard reports in PowerBI and Qlik to track filtering errors by vertical, location, time, etc• Retained an enterprise-level customer by creating and implementing a 6-week troubleshooting plan which resulted in a 3-year contract extension worth $140k• Became a technical subject matter expert on regulatory content scanning engine

* Led all aspects of business operations, including strategy, financial management, marketing, and customer relations, driving growth and profitability.* Developed and implemented a clear vision and long-term strategy, aligning company goals with market opportunities and industry trends.Built and managed a high-performing team, fostering a collaborative work environment and ensuring alignment with business objectives.* Identified and pursued new business opportunities, leading to increased revenue and expansion into new markets.* Maintained strong relationships with key clients and partners, ensuring customer satisfaction and repeat business.* Oversaw product development and service offerings, ensuring they met customer needs while maintaining competitive differentiation.* Managed budgets, forecasts, and financial performance, ensuring profitability and long-term financial sustainability.

Masters Of Public Affairs, Public Administration

Bachelor Of Arts - Ba, Psychology