Rajasekar Ganesan Email and Phone Number
- Overall 20+ years of experience in IT Project Management spanning Public/Private Cloud Engineering, Production/Application/Infrastructure Support, Quality Engineering, Software Development, Talent Transformation, and Vendor Engagement.- Experience in managing complete SDLC of IT systems.- Experience in migration of projects to Cloud Infrastructure including AWS.- Experience in DevOps implementation for projects using tools like Jenkins, Ansible, Stash, JIRA, Confluence, New Relic & Nagios for Monitoring, and Hygieia for DevOps Metrics Dashboard.- Leading and managing the cross-functional teams including Development, Testing, and Operations groups.- Excellent knowledge and experience with Software Development Life Cycle in Agile and SAFe methodologies.- Involved in all phases of Project Transition - Knowledge Transition, Shadow support, Primary Support, steady-state and effective performance from the team as a Project Manager.- Experience in assessing, engaging, and transitioning deliverables with multiple vendors in SOW and VIVM models. - Experience in driving R&D projects from requirement/design brainstorming to successful implementation- Experienced in defining team & individual objectives wherein supervised, assessed, and nurtured 50+ team members of multilingual & varied experience across geographical locations. - Hands-on experience in Talent Acquisition, Training, Workforce planning, Performance management, Compensation review, Career development, Succession planning & Change management - Proficient in leading dedicated teams for running successful process operations with proven ability to achieve service delivery / organizational targets- Excellent analytical and problem-solving skills with proven abilities in team and customer relationship management - Good communicator with strong people management skills- Undergone many managerial and corporate training workshops and programs.
Verizon
View- Website:
- verizon.com
- Employees:
- 151940
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Associate DirectorVerizon Dec 2023 - PresentChennai, Tamil Nadu, India
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Senior ManagerVerizon Apr 2020 - Dec 2023Chennai, Tamil Nadu, IndiaQuality Engineering:- Lead the team of Performance and Functional test engineers to deliver performance engineering, functional certification, and automation services for 43 Mission and Business critical applications- Mentoring Application Development, Operations, and Testing teams on the performance certification lifecycle processes and enabling Left Shift and self-service- Devise effective mitigation and escalation strategies to address performance risks and issues. - Provide performance tuning recommendations to development teams, with the goal of optimizing the customer experience.- Performance, Functional, Integration, E2E, Automation testing across multiaccess points - Design and deliver automated chaos testing strategy on distributed systems in order to build confidence in the system's capability to withstand turbulent conditions in production.- Lead regular project and program reviews with key stakeholders. Continuously identify opportunities for improvement.- Maintain a strong risk and compliance posture. Ensure adherence to key auditable processes.- Strong focus on driving talent transformation, effectiveness in automation & Vendor engagement - Measure & Improve Quality Engineering metrics in delivery practices to improve customer experience - Prioritizing ‘effectiveness of automation’ over ‘percentage of automation’ - Insights to partners on ‘Chance of capturing in unit test’ & improving sprint planning efficiency - Analyse production defects to identify defect density at the function level & Improve QE Coverage & DRE
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Senior Program ManagerVerizon Apr 2017 - Mar 2020Chennai, Tamil Nadu, IndiaDevOps & Cloud Migration:- Formulating Cloud Adoption strategy that included applications refactoring and DB migration - Responsible for program management of large-scale infrastructure-based initiatives such as Public Cloud Adoption (AWS), and Data Center Consolidation for Verizon Network Applications.- Responsible for Leading aggressive, incremental DevOps Maturity of the Verizon Network applications towards Delivery pipelines, application refactoring, and Operational excellence.- Responsible for managing the creation, integration, and maintenance of key automation to support CICD and self-service operations. - Responsible for ensuring compliance to financial and security audits and any non-compliance gets addressed aggressively with fool proof checks put in place for the long term.- Responsible for building a culture of brainstorming and design thinking providing solutions to teams spanning Development, Testing, and Operations Support, and leading the Center of Excellence (COE) for Cloud Adoption.
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Senior Program ManagerVerizon Apr 2014 - Mar 2017Chennai, Tamil Nadu, IndiaOperations and Tools Development- Managed internal Tools Development projects for Integrated Project Management in Agile methodology in addition to a 24*7 Operations team comprising 40 members in various technical platforms including Java, PHP, Perl, Oracle & MySQL.- Managing the Development of the ScrubIT Masking tool to enable the transition of critical projects to Offshore maintaining customer confidentiality.- Emphasis on delivering "as-a-service" functionality (ex. Masking as a Service, Monitoring as a Service, etc.)- Responsible for championing business resiliency in the application ecosystem involving resiliency/chaos testing, no-touch operation repair of faults, and resilient application design that isolates failures while overall application operation continues. - Conceptualising strategies to maintain talent pool and motivate the team, setting and communicating objectives, and priorities, and providing ongoing direction.- Manage Service Level Agreements and set up vision and mission objectives in consultation with the stakeholders.- Driving operational excellence set as a standard and adhering to the standard operating procedures- Responsible for capacity planning, prioritizing, and negotiating commitments with stakeholders and managing their expectations.- Conceptualising and implementing project methodologies, processes, and tools for project deliverables and coordinating with stakeholders on the project performance
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Technical ManagerVerizon Oct 2010 - Mar 2014Chennai, Tamil Nadu, IndiaProduction Support:- Responsible for managing 24*7 Production support team consisting of multiple support layers (eg. Alert monitoring, Incident management, Problem Management, Change Management, Tactical Response Management etc.)- Responsible for tracking SLAs, MTTR, FTR and related metrics like CSAT at regular intervals- Ensuring continuous interaction with customers to ensure that areas of concern are addressed promptly for improved pre-set service levels.- Overseeing the operations of multiple customers with multiple shift operations and managing leave plans- Highlighting the performance trends and project metrics- Promoting personal and professional development and providing staff training- Serving as a single point of contact for the customer escalations; responsible for complaint management and Root cause analysis & resolutions - Leading, mentoring the team members, and monitoring their performance to ensure efficiency in process operations and meeting of individual & group targets- Addressing escalations, organizing the crisis RCA meetings, and ensuring that any change activity in the production server adheres to the organization’s defined change management procedures
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Technical LeadVerizon Oct 2007 - Sep 2010Chennai, Tamil Nadu, IndiaResponsibilities:- 24*7 Production support team consisting of multiple support layers (eg. Alert monitoring, Incident management, Problem Management, Change Management, Tactical Response Management, etc.)- Managing the setting up of different environments for build and deployments.- Mapping requirements & providing best solutions involving evaluation & definition of the scope of project and finalization of project requirements -Maintaining the knowledge document and conducting Brown Bag sessions in technical areas or application functions to bridge the gaps and enable the teams to work in a synchronous environment.- Involved in managing release management activities, implementing change and configuration management, in compliance with ITIL standards.
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Senior AnalystVerizon Apr 2006 - Sep 2007Chennai, Tamil Nadu, India
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AnalystVerizon Nov 2004 - Mar 2006Chennai, Tamil Nadu, India
Rajasekar Ganesan Education Details
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Arulmigu Meenakshi Amman College Of EngineeringBachelor Of Engineering - Be
Frequently Asked Questions about Rajasekar Ganesan
What company does Rajasekar Ganesan work for?
Rajasekar Ganesan works for Verizon
What is Rajasekar Ganesan's role at the current company?
Rajasekar Ganesan's current role is Associate Director at Verizon.
What schools did Rajasekar Ganesan attend?
Rajasekar Ganesan attended Arulmigu Meenakshi Amman College Of Engineering.
Who are Rajasekar Ganesan's colleagues?
Rajasekar Ganesan's colleagues are Christopher Jayaprakash, Hugo Lopez, Darren Yenca, Lssgb, Bill Rank, Daniel Drake, Mehr Nisa, Stephanee Martin, Pmp.
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Rajasekar Ganesan
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Rajasekar Ganesan
Data Science And Business Analytics Enthusiast Actively Looking For Open Opportunities.Chennai1socgen.com
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